Category : Customer Experience (CX)

Artificial IntelligenceCustomer Experience (CX)Customer InsightsCXQuest ExclusiveDigital TransformationInterviewLeadership Interviews

AI-powered Consumer Intelligence: Swagat Sarangi of PulseAI Research on the Future of Customer Insights

Editor
by Editor052
AI-powered Consumer Intelligence is Rewriting the Rules of Enterprise Decision-Making Consumer behaviour has never evolved as rapidly as it is today. Digital-first interactions, changing purchase...
AI in CXArtificial IntelligenceCustomer Experience (CX)CXQuest ExclusiveDigital TransformationEnterprise TechnologyExecutive InsightsInterviewLeadership InterviewsSaaSThought Leadership

Konnect Insights Helping Global Brands Turn Customer Conversations into Business Intelligence: An Interview With Sameer Narkar

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by Editor044
Artificial Intelligence is reshaping customer experience from a support function into a strategic business capability. In this exclusive CXQuest leadership interview, Sameer Narkar, Founder &...
Customer Experience (CX)Real Estate CX

International Property Expo 2026: Redefining Investor Experience Through Trust, Transparency and Global Engagement

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by Editor058
International Property Expo 2026 offers valuable lessons for CX leaders by demonstrating how education, trust and omnichannel engagement are transforming the investor journey in global...
AI GovernanceArtificial IntelligenceCustomer Experience (CX)Digital ExperienceEnterprise AI

Cloudflare Agentic Internet Philosophy – Your Content, Your Rules: Building Trust and Fair Value for the AI-Powered Internet

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by Editor0443
Cloudflare's latest announcement signals a shift from AI access control to AI governance. Through enhanced analytics, AI crawler classifications, attribution insights, and Pay Per Use...
Customer Experience (CX)Enterprise CX StrategyEnterprise StrategyReal Estate CXReal Estate Technology

Luxury Fenestration Experience Centre in India Redefines Customer Experience with Window Magic Atelier

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by Editor089
Luxury buying decisions increasingly depend on experience rather than specifications alone. That shift sits at the heart of the latest announcement from Window Magic, which...
Customer Experience (CX)Digital TransformationHealthcare CXHealthcare Technology

New Benchmark in Alzheimer Testing: How Zydus Hospitals Is Redefining Early Neurological Diagnosis

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by Editor0155
Zydus Hospitals has introduced Gujarat's first dedicated blood-based Alzheimer's diagnostic facility, establishing a new benchmark in Alzheimer testing through precision biomarker technology that supports earlier...
Customer Experience (CX)CybersecurityDigital TransformationEnterprise Technology

Identity Security Digital Trust Sri Lanka Gains Momentum as Saviynt Expands Through ORIN Partnership

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by Editor0108
Identity Security Digital Trust Sri Lanka Gains Momentum as Saviynt Expands Through ORIN Partnership As organizations across South Asia accelerate cloud adoption and digital transformation,...
AI & AutomationCX TechnologyEnterprise TechnologyVoice AI

Regal AI Agents Hit 500m Calls Milestone as Voice AI Enters a New Growth Era

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by Editor02738
Regal's 500 million AI-powered call milestone provides a glimpse into the future of customer engagement, where Voice AI increasingly drives revenue, improves customer experiences, and...
CX TechnologyDigital TransformationSemiconductor & ESDM

Cadence to Advance Design Technology Co-Optimization for Intel 14A as AI Reshapes Semiconductor Design

Editor
by Editor0176
Cadence and Intel Foundry are expanding their collaboration around Intel 14A to accelerate Design Technology Co-Optimization (DTCO). By combining AI-driven design automation, advanced packaging, and...