Category : Interview

Artificial IntelligenceClimate TechCustomer Experience (CX)CXQuest ExclusiveDigital TransformationEnterprise AIInterviewLeadership InterviewsSustainability

AI-Powered Farmer Experience Transformation: IIT Ropar’s ANNAM.AI and the Rise of India’s Green Intelligence Revolution

Editor
by Editor0157
India’s agriculture sector is entering a new era of AI-led transformation driven by farmer-centric intelligence, climate resilience, and digital public infrastructure. In this CX Quest...
Customer Experience (CX)CXQuest ExclusiveDigital TransformationHealthcare CXHealthcare TechnologyInterviewLeadership Interviews

Preventive Cognitive Experience Design in Healthcare: How Ivory Is Rewiring Early Detection in India

Editor
by Editor0112
Preventive Cognitive Experience Design in Healthcare is redefining how individuals engage with early brain health screening in India. In this CXQuest interview, Ivory’s Co-Founder Issac...
Artificial IntelligenceCustomer Experience (CX)CXQuest ExclusiveDigital TransformationEnterprise AIInterviewLeadership InterviewsMarketing Strategy

AI Marketing Decision Intelligence: POMO Founder Praneet Dutta on Autonomous Marketing Operations and the Future of D2C Growth

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by Editor0127
At CXQuest, we are publishing an in-depth conversation with Praneet Dutta, co-founder of POMO and former Google DeepMind engineer who worked on foundational AI systems...
CX StrategyCXQuest ExclusiveDigital TransformationInterviewLeadership Interviews

Cybersecurity Marketing in the AI Era: Sarvagya Singh on Turning Complexity into Clarity

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by Editor0212
CX Industry Context In cybersecurity marketing in the AI era, customer experience begins long before product adoption—it starts with how solutions are communicated, understood, and...
CX StrategyCX Strategy & LeadershipCXQuest ExclusiveExperience DesignHealthcare CXInterview

Patient Experience in Healthcare: Dr. Vivek Desai on Strategy, Infrastructure, and the Future of Patient-Centric Hospitals

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by Editor0241
Customer experience in healthcare extends far beyond clinical outcomes. Today, hospitals are increasingly recognizing that patient journeys are shaped by the entire ecosystem — from...
CXQuest ExclusiveEnterprise CX StrategyExpert OpinionsInterviewLeadership Interviews

Peter Cross on Customer Experience Leadership: Why Start with the Customer?

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by Editor0279
Peter Cross on Customer Experience Leadership: What Does It Really Mean to Start with the Customer? What happens when “customer first” becomes a slogan instead...
AI in CXCustomer Experience (CX)Customer Experience DesignCX LeadershipCX Strategy & LeadershipCX TransformationCXQuest ExclusiveInterviewLeadership InterviewsThought LeadershipWellness Experience (Wellness EX)

Wellness Experience Design: How Dr Neeru Jain Orchestrates Transformative CX in Luxury Retreats

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by Editor0535
Can Wellness CX Be Designed Like a Five-Star Product? Have you ever checked into a luxury retreat expecting transformation— only to receive a generic spa...
CXQuest ExclusiveInterviewLeadershipLeadership & GovernanceLeadership Insights

AI-Native Enterprise Platforms: How Responsive Is Re-Architecting SaaS for Governed Intelligence

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by Editor0452
AI-Native Enterprise Platforms: Are We Finally Moving Beyond AI Copilots? Ever watched a promising AI chatbot derail a high-stakes RFP response? A sales team races...
CSR & Purpose-Driven CXCXQuest ExclusiveInclusive CXInterviewSocial Impact CXTrust & Loyalty StrategyWellness Experience (Wellness EX)

Vyomini Workshops: Redefining Customer Journey Through Dignity and Trust

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by Editor0200
Empowering Dignity with Vyomini Workshops: When Awareness Redefines the Customer Journey Picture a young woman in rural Delhi, hesitant at her first menstrual workshop, myths...
Automotive CXCXQuest ExclusiveExecutive InsightsInterview

DriveX Direct’s Consumer-First Model: An Exclusive Interview

Editor
by Editor0289
The Indian two-wheeler market stands at an inflection point. With over 55 million pre-owned vehicles expected by 2027, the shift toward affordability, sustainability, and digital-first...