Category : Interview

AI GovernanceArtificial IntelligenceCustomer Experience (CX)CXQuest ExclusiveCybersecurityDigital TrustEnterprise TechnologyInterviewLeadership InsightsLeadership Interviews

Audio Deepfake Detection: Tarini Sai Padmanabhuni on Building Digital Trust in the AI Era | CXQuest Interview

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As AI-generated voices and synthetic media become increasingly convincing, enterprises face a new challenge: preserving digital trust without compromising customer experience. In this exclusive CXQuest...
CX StrategyCXQuest ExclusiveDigital TransformationInterviewLeadership InsightsLeadership Interviews

Vertex Group Champions AI-Human Synergy: Gagan Arora on the Future of Customer Experience, AI and Global Outsourcing

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In this exclusive CXQuest interview, Gagan Arora, Founder & President of Vertex Group, explains how AI-human collaboration is reshaping customer experience, outsourcing, talent development, and...
Customer Experience (CX)CXQuest ExclusiveExecutive InsightsInterviewLeadership InsightsLeadership Interviews

AI-Powered Healthcare Experience: How Ganesh Padmanabhan is Reimagining Customer Experience Through Autonomous Intelligence

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AI-Powered Healthcare Experience – Customer experience in healthcare is patient experience. A conversation with Ganesh Padmanabhan, Founder and CEO of Autonomize AI, on workflows, AI...
Artificial IntelligenceCustomer Experience (CX)Customer InsightsCXQuest ExclusiveDigital TransformationInterviewLeadership Interviews

AI-powered Consumer Intelligence: Swagat Sarangi of PulseAI Research on the Future of Customer Insights

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AI-powered Consumer Intelligence is Rewriting the Rules of Enterprise Decision-Making Consumer behaviour has never evolved as rapidly as it is today. Digital-first interactions, changing purchase...
AI in CXArtificial IntelligenceCustomer Experience (CX)CXQuest ExclusiveDigital TransformationEnterprise TechnologyExecutive InsightsInterviewLeadership InterviewsSaaSThought Leadership

Konnect Insights Helping Global Brands Turn Customer Conversations into Business Intelligence: An Interview With Sameer Narkar

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Artificial Intelligence is reshaping customer experience from a support function into a strategic business capability. In this exclusive CXQuest leadership interview, Sameer Narkar, Founder &...
CX StrategyCXQuest ExclusiveDigital TransformationInterviewLeadership InterviewsMarketplace InnovationSustainabilityTrust & Transparency

Circular Economy CX: Building Trust Infrastructure for India’s Recommerce Future

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India’s circular economy transition is moving from environmental discourse to operational reality. Electronic waste has emerged as one of the fastest-growing waste streams globally, while...
Customer Experience (CX)CXQuest ExclusiveDigital TransformationInterviewLeadership Interviews

Clean-Label Food Customer Trust: 10on10 Foods CEO Ashish Bajaj on Freshness, Nutrition, and Rebuilding India’s Staples Experience

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Indian consumers are becoming significantly more conscious about what enters their kitchens. Across urban markets, conversations around preservatives, ultra-processed foods, ingredient transparency, nutritional density, and...
AI GovernanceArtificial IntelligenceCustomer Experience (CX)CX StrategyCXQuest ExclusiveDigital TransformationEnterprise TechnologyInterviewLeadership Interviews

Agentic AI Customer Experience Transformation: Apexon on Scaling Autonomous Enterprise Systems Responsibly

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Enterprise AI conversations are rapidly shifting from experimentation toward operational scale. Over the past two years, organizations across banking, healthcare, retail, and enterprise services have...
Artificial IntelligenceClimate TechCustomer Experience (CX)CXQuest ExclusiveDigital TransformationEnterprise AIInterviewLeadership InterviewsSustainability

AI-Powered Farmer Experience Transformation: IIT Ropar’s ANNAM.AI and the Rise of India’s Green Intelligence Revolution

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India’s agriculture sector is entering a new era of AI-led transformation driven by farmer-centric intelligence, climate resilience, and digital public infrastructure. In this CX Quest...