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Tag : Human-Centric AI

CX StrategyCXQuest ExclusiveDigital TransformationInterviewLeadership InsightsLeadership Interviews

Vertex Group Champions AI-Human Synergy: Gagan Arora on the Future of Customer Experience, AI and Global Outsourcing

EditorJuly 15, 2026July 15, 2026
by EditorJuly 15, 2026July 15, 20260213
In this exclusive CXQuest interview, Gagan Arora, Founder & President of Vertex Group, explains how AI-human collaboration is reshaping customer experience, outsourcing, talent development, and...
AIAI in CXartificial intelligencecontact centerCustomer Experiencecustomer serviceCXdigital transformationEnterprise AIfuture of workGagan Aroraglobal businessHuman-Centric AIinnovationLeadershipOutsourcingtechnologyTier II CitiesTier III CitiesVAssistVertex Group
Artificial IntelligenceCustomer Experience (CX)CX Strategy & LeadershipDigital TransformationEvents & WebinarNewsTechnology & Innovation

AI Impact Summit 2026: Why Customer Experience Leaders Should Pay Close Attention

EditorJanuary 9, 2026January 9, 2026
by EditorJanuary 9, 2026January 9, 20260771
The India AI Impact Summit 2026, scheduled for February 19–20, 2026, at Bharat Mandapam, New Delhi, marks a pivotal moment in the global AI narrative....
AI governanceAI Impact Summit 2026artificial intelligenceCustomer ExperienceCX strategydigital transformationEnterprise AIethical AIHuman-Centric AIpredictive CX

Building Safer Digital Habits for Kids: Kaspersky, KidZania

EditorOctober 7, 2026October 7, 2026
by EditorOctober 7, 2026October 7, 20260

Mercedes-Maybach S 580e: The Future of Luxury CX in India

EditorOctober 6, 2026October 6, 2026
by EditorOctober 6, 2026October 6, 20260

Starbucks Customer Experience Turnaround: What Marketers Can Learn From Back to Starbucks

EditorOctober 1, 2026October 1, 2026
by EditorOctober 1, 2026October 1, 20260

VergeIO Expands to Europe: Infrastructure Simplification Becomes the Bigger Story

EditorSeptember 29, 2026September 29, 2026
by EditorSeptember 29, 2026September 29, 20260

Solidroad AI Customer Support Training: Mark Hughes on Turning CX Insights Into...

EditorSeptember 29, 2026September 29, 2026
by EditorSeptember 29, 2026September 29, 20260

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