Logitech local manufacturing in India: The Customer Experience TestEditorOctober 15, 2026October 15, 2026October 15, 2026October 15, 2026062
Portrait of Many Faces: IIT Madras and Learner ExperienceEditorOctober 15, 2026October 15, 2026October 15, 2026October 15, 2026039
Global Skills Mobility: Can GSMAI Build India’s Trusted Talent Ecosystem?EditorOctober 13, 2026October 13, 2026October 13, 2026October 13, 20260101
VergeOS 26.2: VMware Migration, Clustering and EdgeEditorOctober 13, 2026October 13, 2026October 13, 2026October 13, 2026080
KONE Digital Experience Centre: Can Connected Buildings Deliver Better CX?EditorOctober 9, 2026October 9, 2026October 9, 2026October 9, 20260152
Building Safer Digital Habits for Kids: Kaspersky, KidZaniaEditorOctober 7, 2026October 7, 2026October 7, 2026October 7, 20260167
Mercedes-Maybach S 580e: The Future of Luxury CX in IndiaEditorOctober 6, 2026October 6, 2026October 6, 2026October 6, 20260109
CX StrategyAWWA Partners with Amazon India to Empower Women Entrepreneurs from Army FamiliesEditorMarch 6, 2026March 6, 2026March 6, 2026March 6, 20260958
Climate TechDelhi Climate Innovation Week 2026: How India Is Shaping Scalable Climate &...EditorMarch 4, 2026March 4, 2026March 4, 2026March 4, 20260702
StrategyZero Referral Fees: How Amazon India’s 2026 Move Reshapes CX, Seller Economics...EditorMarch 2, 2026March 2, 2026March 2, 2026March 2, 202601039
CX Strategy & LeadershipParag Patel VergeIO CEO: Enterprise Virtualization Enters a New Infrastructure CycleEditorSeptember 22, 2026September 22, 2026September 22, 2026September 22, 20260219
Executive AppointmentKey CX Benchmarks Irvinder Singh Lail Can Set Leading J.S. Held Global...EditorJuly 13, 2026July 13, 2026July 13, 2026July 13, 20260319
Executive AppointmentMastercard Appoints Amarjit Singh Walia to Accelerate South Asia Payments GrowthEditorJune 15, 2026June 15, 2026June 15, 2026June 15, 20260349
AI-Human Gap: How CX Leaders Can Bridge Empathy, Automation, and AgenticEditorDecember 26, 2025December 26, 2025by EditorDecember 26, 2025December 26, 202501358Bridging the AI-Human Gap: Empowering CX Leaders in the Agentic Era Picture CX leader Priya...
Customer Experience in 2026: 4 AI Shifts Every Leader Must KnowEditorDecember 21, 2025December 21, 2025December 21, 2025December 21, 202501410
Tier‑2 GCC CX Playbook: How India’s New GCC Hubs Are Rewiring Customer...EditorDecember 11, 2025December 11, 2025December 11, 2025December 11, 202503490
CX Trends in 2025: AI Agents, Hyper-Personalization & Omnichannel MasteryEditorDecember 10, 2025December 10, 2025December 10, 2025December 10, 202502238
Vaccine Hesitancy Crisis: How CX Leaders Build Healthcare TrustEditorDecember 6, 2025December 6, 2025December 6, 2025December 6, 20250712
AWS Outage: What Caused the 2025 Internet Meltdown and Its Global CX ImpactEditorOctober 24, 2025October 24, 2025October 24, 2025October 24, 20250
Uber Black Disaster: How Uber’s Premium Service Fell Apart in IndiaEditorNovember 10, 2025November 10, 2025November 10, 2025November 10, 20250
Leeford Healthcare CX: Pharma with Quality and CareEditorMay 16, 2025May 16, 2025May 16, 2025May 16, 20250
Customer Experience in 2025: Transforming Travel with TripJackEditorJanuary 1, 2025January 1, 2025January 1, 2025January 1, 20250
Gurpal Singh on Transforming CX at StartekEditorJanuary 29, 2025January 30, 2025January 29, 2025January 30, 20250
CX Automation Chain: VergeIO Redefines Efficiency with Packer and Ansible IntegrationEditorDecember 18, 2025December 18, 2025by EditorDecember 18, 2025December 18, 20250
Digital Infrastructure Sustainability: Equinix Leads IDC MarketScape 2025-2026EditorDecember 14, 2025December 14, 2025by EditorDecember 14, 2025December 14, 20250
Remote MCP Support: Google’s Game-Changer for CX ArchitectureEditorDecember 12, 2025December 12, 2025by EditorDecember 12, 2025December 12, 20250
