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News

Ramco Systems: Transforming GCC Payroll Operations

July 7, 2025July 7, 2025190

Tribal Empowerment Camp: Goa Redefines Citizen Experience

JCA: Johnson Controls Arabia Rewrites the CX Playbook

Honeywell Acquires Li-Ion Tamer Redefining Fire Prevention CX

Freshservice Journeys: Revolutionizing Employee Experience

Zomato Crisis: Recent Changes Are Damaging the Brand and CX

Passwordless Authentication: Nymi and Caliber Technologies

Executive Appointment

MobiKwik Leadership Changes: New CTO and SVP

July 5, 2025July 5, 2025570

Epson Local Manufacturing Move: A CX Game-Changer

Persistent Systems Transforms Customer Experience Strategy

Japanese Automotive Innovation with ASA-ML Camera Ecosystem

PTK 7080 AI-Powered 4K Webcam Elevates Visual Communication

Latest News

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Ramco Systems: Transforming GCC Payroll Operations

EditorJuly 7, 2025July 7, 2025
July 7, 2025July 7, 2025019

Tribal Empowerment Camp: Goa Redefines Citizen Experience

EditorJuly 7, 2025July 7, 2025
July 7, 2025July 7, 2025023

JCA: Johnson Controls Arabia Rewrites the CX Playbook

EditorJuly 7, 2025July 7, 2025
July 7, 2025July 7, 2025029

Honeywell Acquires Li-Ion Tamer Redefining Fire Prevention CX

EditorJuly 7, 2025July 7, 2025
July 7, 2025July 7, 2025035

Freshservice Journeys: Revolutionizing Employee Experience

EditorJuly 6, 2025July 6, 2025
July 6, 2025July 6, 2025034

Zomato Crisis: Recent Changes Are Damaging the Brand and CX

EditorJuly 6, 2025July 6, 2025
July 6, 2025July 6, 2025065

Passwordless Authentication: Nymi and Caliber Technologies

EditorJuly 6, 2025July 6, 2025
July 6, 2025July 6, 2025034

CX Trends

CX Trends

Interactive Flat Panels Transform Large-Format Displays

EditorJune 20, 2025June 20, 2025
June 20, 2025June 20, 20250129
CX Trends

Parenting Wisdom for CX: Lessons from Father’s Day

EditorJune 15, 2025June 15, 2025
June 15, 2025June 15, 20250140
CXQuest Exclusive

Exotel Strategy, Scale & Human-Centered Innovation

EditorJune 14, 2025June 14, 2025
June 14, 2025June 14, 20250177

Executive Appointment

Executive Appointment

MobiKwik Leadership Changes: New CTO and SVP

EditorJuly 5, 2025July 5, 2025
July 5, 2025July 5, 2025057
Executive Appointment

Persistent Systems Transforms Customer Experience Strategy

EditorJuly 3, 2025July 3, 2025
July 3, 2025July 3, 2025093
Executive Appointment

Freshworks: Ian Tickle Named Chief of Global Field Operations

EditorJune 20, 2025June 20, 2025
June 20, 2025June 20, 20250127

Latest Insights/Blogs

Deepika Padukone Brand Failed to Connect with CX Expectation

EditorJune 29, 2025June 29, 2025
by EditorJune 29, 2025June 29, 2025094
Celebrity Deepika Padukone Status Couldn’t Overcome Fundamental CX Missteps Deepika Padukone launched 82°E with ambitious...

Master of Wine Transforms Customer Experience via Storytelling

EditorJune 23, 2025June 23, 2025
June 23, 2025June 23, 20250117

MCP Gateway Security Solution for Enterprise AI Protection

EditorJune 19, 2025June 19, 2025
June 19, 2025June 19, 20250166

Data Streaming: Indian IT Leaders Share Their Success Story

EditorJune 14, 2025June 14, 2025
June 14, 2025June 14, 20250118

Innominds and Celegence Revolutionize Regulatory Innovation

EditorJune 14, 2025June 14, 2025
June 14, 2025June 14, 20250142

Expert Opinions

Customer Experience in 2025: Transforming Travel with TripJack

EditorJanuary 1, 2025January 1, 2025
January 1, 2025January 1, 20250

Gurpal Singh on Transforming CX at Startek

EditorJanuary 29, 2025January 30, 2025
January 29, 2025January 30, 20250

Trivitron Healthcare is Transforming Customer Experience

EditorMay 13, 2025May 13, 2025
May 13, 2025May 13, 20250

Sudha Rajagopalan: Customer Experience Expertise Insights

EditorJanuary 13, 2025May 20, 2025
January 13, 2025May 20, 20250

Kaushal Verma Interview: Insights on Digital Transformation and CX

EditorFebruary 11, 2025February 11, 2025
February 11, 2025February 11, 20250
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CX Benchmarks

JCA: Johnson Controls Arabia Rewrites the CX Playbook

EditorJuly 7, 2025July 7, 2025
by EditorJuly 7, 2025July 7, 20250

100-Hour Live Stream: Flipkart Redefines Beauty Shopping

EditorJune 26, 2025June 26, 2025
by EditorJune 26, 2025June 26, 20250

Indian Brandy Customer Perceptions Transformed by Monarch

EditorJune 11, 2025June 11, 2025
by EditorJune 11, 2025June 11, 20250
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