Google’s Bengaluru Expansion: What It Means for CX, EX, and Global Tech StrategyEditorFebruary 6, 2026February 6, 2026February 6, 2026February 6, 2026030
SFDR Breakthrough: What India’s Missile Tech Teaches CX Leaders About Speed and...EditorFebruary 6, 2026February 6, 2026February 6, 2026February 6, 2026035
Bajaj Secura Wires: How Bajaj Electricals Is Redefining Safety-Led CXEditorFebruary 5, 2026February 5, 2026February 5, 2026February 5, 2026053
ICANN85 in Mumbai: Why Internet Governance Now Shapes CX StrategyEditorFebruary 5, 2026February 5, 2026February 5, 2026February 5, 2026061
Yuto Horigome and G-SHOCK: A CX Lesson in Cultural Trust and Brand...EditorFebruary 5, 2026February 5, 2026February 5, 2026February 5, 2026054
Automation in 2026 With Agentic AI: How CX Leaders Rebuild Broken JourneysEditorFebruary 5, 2026February 5, 2026February 5, 2026February 5, 2026066
AI-First Customer Service: Why Zendesk’s COO Move Signals the Next CX Operating...EditorFebruary 4, 2026February 4, 2026February 4, 2026February 4, 2026090
Customer Experience (CX)Google’s Bengaluru Expansion: What It Means for CX, EX, and Global Tech...EditorFebruary 6, 2026February 6, 2026February 6, 2026February 6, 2026030
Brand ExperienceYuto Horigome and G-SHOCK: A CX Lesson in Cultural Trust and Brand...EditorFebruary 5, 2026February 5, 2026February 5, 2026February 5, 2026054
CX TrendsPlastIndia 2026: How SABIC’s Experience-Led Innovation Signals the Future of CXEditorFebruary 4, 2026February 4, 2026February 4, 2026February 4, 2026076
AI & AutomationAI-First Customer Service: Why Zendesk’s COO Move Signals the Next CX Operating...EditorFebruary 4, 2026February 4, 2026February 4, 2026February 4, 2026090
CX StrategyEnsono Strengthens CX and EX Strategy with Experience-Led Talent LeadershipEditorJanuary 19, 2026January 19, 2026January 19, 2026January 19, 20260338
Executive AppointmentFlipkart Jane Duke Appointment Boosts CX GovernanceEditorJanuary 15, 2026January 15, 2026January 15, 2026January 15, 20260372
AI-Human Gap: How CX Leaders Can Bridge Empathy, Automation, and AgenticEditorDecember 26, 2025December 26, 2025by EditorDecember 26, 2025December 26, 20250540Bridging the AI-Human Gap: Empowering CX Leaders in the Agentic Era Picture CX leader Priya...
Customer Experience in 2026: 4 AI Shifts Every Leader Must KnowEditorDecember 21, 2025December 21, 2025December 21, 2025December 21, 20250530
Tier‑2 GCC CX Playbook: How India’s New GCC Hubs Are Rewiring Customer...EditorDecember 11, 2025December 11, 2025December 11, 2025December 11, 20250595
CX Trends in 2025: AI Agents, Hyper-Personalization & Omnichannel MasteryEditorDecember 10, 2025December 10, 2025December 10, 2025December 10, 202501168
Vaccine Hesitancy Crisis: How CX Leaders Build Healthcare TrustEditorDecember 6, 2025December 6, 2025December 6, 2025December 6, 20250184
AWS Outage: What Caused the 2025 Internet Meltdown and Its Global CX ImpactEditorOctober 24, 2025October 24, 2025October 24, 2025October 24, 20250
Customer Experience in 2025: Transforming Travel with TripJackEditorJanuary 1, 2025January 1, 2025January 1, 2025January 1, 20250
Leeford Healthcare CX: Pharma with Quality and CareEditorMay 16, 2025May 16, 2025May 16, 2025May 16, 20250
Gurpal Singh on Transforming CX at StartekEditorJanuary 29, 2025January 30, 2025January 29, 2025January 30, 20250
Social Engineering Attacks 2025: Evolving Threats and Defense StrategiesEditorAugust 25, 2025August 25, 2025August 25, 2025August 25, 20250
CX Automation Chain: VergeIO Redefines Efficiency with Packer and Ansible IntegrationEditorDecember 18, 2025December 18, 2025by EditorDecember 18, 2025December 18, 20250
Digital Infrastructure Sustainability: Equinix Leads IDC MarketScape 2025-2026EditorDecember 14, 2025December 14, 2025by EditorDecember 14, 2025December 14, 20250
Remote MCP Support: Google’s Game-Changer for CX ArchitectureEditorDecember 12, 2025December 12, 2025by EditorDecember 12, 2025December 12, 20250
