Safe Dubai 2026: What Intelligent Infrastructure Teaches CX Leaders About Risk and AIEditorFebruary 3, 2026February 3, 2026February 3, 2026February 3, 2026047
WhatsApp Case: What India’s Supreme Court Teaches CX Leaders About Trust and...EditorFebruary 3, 2026February 3, 2026February 3, 2026February 3, 2026041
How IntelliHost Turns Booking Data into Human DecisionsEditorFebruary 3, 2026February 3, 2026February 3, 2026February 3, 2026070
Luxury Services: How Technology Is Rewriting Trust in India’s Cleaning IndustryEditorFebruary 2, 2026February 2, 2026February 2, 2026February 2, 2026056
Legal CX: Adv. Shaili Muzoomdar on Rethinking Divorce and Empowering WomenEditorFebruary 2, 2026February 2, 2026February 2, 2026February 2, 2026049
GaN and Strategic Capability: What CX Leaders Can Learn from India’s BreakthroughEditorFebruary 2, 2026February 2, 2026February 2, 2026February 2, 20260244
Quick Commerce CX: Why B2B Logistics Is the Real Experience EngineEditorJanuary 30, 2026January 30, 2026January 30, 2026January 30, 20260110
CX StrategyNetwork Security Microsegmentation: Why CX Leaders Must Care in 2026EditorJanuary 28, 2026January 28, 2026January 28, 2026January 28, 20260685
CX TrendsBudget 2026: How Customs Cuts and TDS Reforms Supercharge CX StrategiesEditorJanuary 27, 2026January 27, 2026January 27, 2026January 27, 20260154
CX StrategyTulip Innovation: Why Battery Patent Disputes Are Now a CX RiskEditorJanuary 26, 2026January 26, 2026January 26, 2026January 26, 20260397
CX StrategyEnsono Strengthens CX and EX Strategy with Experience-Led Talent LeadershipEditorJanuary 19, 2026January 19, 2026January 19, 2026January 19, 20260128
Executive AppointmentFlipkart Jane Duke Appointment Boosts CX GovernanceEditorJanuary 15, 2026January 15, 2026January 15, 2026January 15, 20260135
Executive AppointmentJSW Steel HR Leadership Powers CX Transformation with SalesforceEditorDecember 24, 2025December 24, 2025December 24, 2025December 24, 20250257
AI-Human Gap: How CX Leaders Can Bridge Empathy, Automation, and AgenticEditorDecember 26, 2025December 26, 2025by EditorDecember 26, 2025December 26, 20250319Bridging the AI-Human Gap: Empowering CX Leaders in the Agentic Era Picture CX leader Priya...
Customer Experience in 2026: 4 AI Shifts Every Leader Must KnowEditorDecember 21, 2025December 21, 2025December 21, 2025December 21, 20250312
Tier‑2 GCC CX Playbook: How India’s New GCC Hubs Are Rewiring Customer...EditorDecember 11, 2025December 11, 2025December 11, 2025December 11, 20250566
CX Trends in 2025: AI Agents, Hyper-Personalization & Omnichannel MasteryEditorDecember 10, 2025December 10, 2025December 10, 2025December 10, 20250940
Vaccine Hesitancy Crisis: How CX Leaders Build Healthcare TrustEditorDecember 6, 2025December 6, 2025December 6, 2025December 6, 20250178
AWS Outage: What Caused the 2025 Internet Meltdown and Its Global CX ImpactEditorOctober 24, 2025October 24, 2025October 24, 2025October 24, 20250
Customer Experience in 2025: Transforming Travel with TripJackEditorJanuary 1, 2025January 1, 2025January 1, 2025January 1, 20250
Leeford Healthcare CX: Pharma with Quality and CareEditorMay 16, 2025May 16, 2025May 16, 2025May 16, 20250
Gurpal Singh on Transforming CX at StartekEditorJanuary 29, 2025January 30, 2025January 29, 2025January 30, 20250
Social Engineering Attacks 2025: Evolving Threats and Defense StrategiesEditorAugust 25, 2025August 25, 2025August 25, 2025August 25, 20250
CX Automation Chain: VergeIO Redefines Efficiency with Packer and Ansible IntegrationEditorDecember 18, 2025December 18, 2025by EditorDecember 18, 2025December 18, 20250
Digital Infrastructure Sustainability: Equinix Leads IDC MarketScape 2025-2026EditorDecember 14, 2025December 14, 2025by EditorDecember 14, 2025December 14, 20250
Remote MCP Support: Google’s Game-Changer for CX ArchitectureEditorDecember 12, 2025December 12, 2025by EditorDecember 12, 2025December 12, 20250