CX Quest

CX Forecast 2025

Dun & Bradstreet July 2025 Economy Observer Report Promising

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by Editor018
India’s economy shows remarkable resilience amid global uncertainties. Furthermore, the latest Economy Observer report from Dun & Bradstreet paints an optimistic picture. Additionally, this comprehensive...
News

GTPL Hathway’s CX Drives ₹900 Cr Revenue Growth

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by Editor017
Imagine switching on your television after a long day, expecting seamless entertainment. Instead, you encounter buffering issues or poor picture quality. Frustrating, right? This scenario...
CXQuest ExclusiveInterview

Eventus Security: Transforming Enterprise Security

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by Editor052
In today’s rapidly evolving digital landscape, the intersection of cybersecurity and customer experience has become a critical differentiator for organizations worldwide. As cyber threats grow...
News

Seceon and Calculus Partnership Reshaping Global Cybersecurity

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by Editor035
Cybersecurity partnerships often promise transformation, but few deliver genuine innovation. However, the recent strategic alliance between Calculus Group and Seceon represents something different entirely. This...
News

Skin Beauty Pal is Transforming Customer Experience in India

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by Editor050
Picture this: You’re standing in a skincare aisle, overwhelmed by countless products. Moreover, you’re wondering which one actually works for your skin. Additionally, you’re frustrated...
Latest Insights/Blogs

ISO 20022: Transforming Data Standards in Cross-Border Payments

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by Editor061
The payments landscape transforms rapidly as institutions embrace ISO 20022 standards. Moreover, customers increasingly expect seamless, transparent transaction experiences. Consequently, banks face mounting pressure to...
News

HERE Technologies With Genesys Transform Smart Navigation

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by Editor047
Road safety in India just got a major upgrade. Moreover, the driving experience is about to become significantly smarter and safer. HERE Technologies and Genesys...
Award & RecognitionNews

Semiconductor Revolution: RRP Electronics Building Trust

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by Editor064
Trust drives everything in business today. Moreover, customers seek brands that consistently deliver value and innovation. Recently, RRP Electronics achieved something remarkable that showcases exactly...
News

Tredence Agentic AI Playbook Transforms Enterprise Leadership

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by Editor063
Have you ever wondered why most AI initiatives fail to scale? Despite billions invested in AI pilots, most organizations struggle to move beyond experimentation. Today,...