The Future of Customer Experience in Global Economy that is Transforming As the world economy shifts, customer experience (CX) plays a pivotal role in shaping...
Brand and Customer Experience Together Drive Growth: Insights from Forrester Forrester’s research reveals a game-changing insight for businesses worldwide. According to their Brand and Customer...
India’s Technical Textiles Market Poised for Growth: A Customer-Centric Perspective India’s technical textiles market, valued at $29 billion in FY2024, is experiencing transformative growth. The...
AI, Deepfakes, and Media Literacy: The Key to Navigating a Digital World with AI and Media Literacy Detecting AI-generated content is increasingly challenging. As AI...
B2B Branding Trends: Merging Human Touch with AI Innovation In 2025, as artificial intelligence (AI) dominates conversations, B2B brands face a unique challenge. The need...
The Future of Customer Experience (CX) in Healthcare: Innovations, Case Studies, and Ethical Challenges Introduction The healthcare industry is undergoing a seismic shift, driven by...
Budget 2025: A CX Perspective on Energy, MSMEs, Startups, Education, and Technology The Union Budget 2025 has laid a robust foundation for transforming India across...
India Carbon Credit Market Poised for Growth: A Strategic Roadmap for a Sustainable Future India’s carbon credit market is experiencing rapid growth, driven by increasing...
Azul 2025 State of Java Survey & Report: A CX Perspective Java remains a cornerstone for enterprise applications, but shifting dynamics are reshaping how organizations...
AI-Driven CX: The Transformative Role of AI in Elevating Customer Experience In today’s competitive business environment, the integration of artificial intelligence (AI) in customer experience...