Vanaja Kesary on Hybrid CRM: Blending AI Precision at Riveron
Today’s customers expect more than just prompt service—they want businesses to know them, value them, and adapt to their changing needs. In fact, at the...
Tag : automation
Pega: Leader in Process Mining, Elevating Enterprise CX
Pega Rises to Leadership in Process Mining: A Customer Experience Revolution Pegasystems Inc. has reached a significant milestone. Recently, Gartner named Pega a Leader in...
UiPath Evolves AI-driven CX in Healthcare with Google Cloud
UiPath and Google Cloud Transform Healthcare CX with AI-Powered Medical Summarization Customer experience (CX) in healthcare must evolve. Patients, providers, and payers all expect faster,...
EKI Energy Invests in Tvasta to Advance Sustainable 3D Printing
EKI Energy Services Invests in Tvasta Manufacturing Solutions to Strengthen Sustainable Innovation In an era where innovation meets sustainability, EKI Energy Services Ltd. (EKI) has...
Metrology Software Market Growth Driven by Cloud Adoption
Metrology Software: Transforming Customer Experience with Precision and Efficiency Metrology software plays a critical role in modern industries by ensuring precision, quality, and efficiency. As...
Samina Sheriff: Digital Transformation in Enterprise Solutions
In today’s rapidly evolving digital landscape, organizations must continuously adapt to stay ahead. At the heart of this transformation are leaders like Samina Sheriff, an...
Deloitte India and Zoho Alliance Transforms Digital CX
Deloitte India and Zoho: Transforming Customer Experience with Digital Innovation Businesses today face complex challenges. Outdated systems, slow digital adoption, and inefficient workflows create barriers...
Agentic Automation: How UiPath Transforms Customer Experience
How UiPath’s Agentic Automation is Transforming Customer Experience (CX) In today’s fast-paced digital world, customer experience (CX) defines business success. Companies must constantly innovate to...
UiPath Peak Acquisition Transforms AI-Powered CX
UiPath Acquisition of Peak: Transforming Customer Experience with AI and Automation Introduction UiPath, a global leader in enterprise automation and AI, recently announced its acquisition...
SaaS Implementation Delays: CX Crisis Costing Indian Businesses
The Hidden CX Crisis: How SaaS Implementation Delays Are Costing Indian Businesses Introduction Customer experience (CX) drives business success. Every digital transformation effort aims to...