Category : Digital Transformation

Artificial IntelligenceCustomer Experience (CX)Customer InsightsCXQuest ExclusiveDigital TransformationInterviewLeadership Interviews

AI-powered Consumer Intelligence: Swagat Sarangi of PulseAI Research on the Future of Customer Insights

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by Editor0121
AI-powered Consumer Intelligence is Rewriting the Rules of Enterprise Decision-Making Consumer behaviour has never evolved as rapidly as it is today. Digital-first interactions, changing purchase...
AI in CXArtificial IntelligenceCustomer Experience (CX)CXQuest ExclusiveDigital TransformationEnterprise TechnologyExecutive InsightsInterviewLeadership InterviewsSaaSThought Leadership

Konnect Insights Helping Global Brands Turn Customer Conversations into Business Intelligence: An Interview With Sameer Narkar

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by Editor053
Artificial Intelligence is reshaping customer experience from a support function into a strategic business capability. In this exclusive CXQuest leadership interview, Sameer Narkar, Founder &...
Customer Experience (CX)Digital TransformationHealthcare CXHealthcare Technology

New Benchmark in Alzheimer Testing: How Zydus Hospitals Is Redefining Early Neurological Diagnosis

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by Editor0159
Zydus Hospitals has introduced Gujarat's first dedicated blood-based Alzheimer's diagnostic facility, establishing a new benchmark in Alzheimer testing through precision biomarker technology that supports earlier...
Customer Experience (CX)CybersecurityDigital TransformationEnterprise Technology

Identity Security Digital Trust Sri Lanka Gains Momentum as Saviynt Expands Through ORIN Partnership

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by Editor0109
Identity Security Digital Trust Sri Lanka Gains Momentum as Saviynt Expands Through ORIN Partnership As organizations across South Asia accelerate cloud adoption and digital transformation,...
CX TechnologyDigital TransformationSemiconductor & ESDM

Cadence to Advance Design Technology Co-Optimization for Intel 14A as AI Reshapes Semiconductor Design

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by Editor0180
Cadence and Intel Foundry are expanding their collaboration around Intel 14A to accelerate Design Technology Co-Optimization (DTCO). By combining AI-driven design automation, advanced packaging, and...
CX StrategyCXQuest ExclusiveDigital TransformationInterviewLeadership InterviewsMarketplace InnovationSustainabilityTrust & Transparency

Circular Economy CX: Building Trust Infrastructure for India’s Recommerce Future

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by Editor02900
India’s circular economy transition is moving from environmental discourse to operational reality. Electronic waste has emerged as one of the fastest-growing waste streams globally, while...
Customer Experience (CX)CybersecurityDigital TransformationEnterprise Technology

India Network Security Policy Management Partnership Signals a New Approach to Enterprise Cyber Resilience

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by Editor0280
India’s cybersecurity landscape is becoming more challenging as organizations accelerate digital transformation and expand hybrid infrastructure environments. Against this backdrop, the India network security policy...
Customer Experience (CX)CXQuest ExclusiveDigital TransformationInterviewLeadership Interviews

Clean-Label Food Customer Trust: 10on10 Foods CEO Ashish Bajaj on Freshness, Nutrition, and Rebuilding India’s Staples Experience

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by Editor02598
Indian consumers are becoming significantly more conscious about what enters their kitchens. Across urban markets, conversations around preservatives, ultra-processed foods, ingredient transparency, nutritional density, and...
AI & AutomationAI & Digital TransformationAI & Tech TrendsContact Center InnovationCustomer Experience (CX)Digital TransformationNews

Conversational Intelligence and Workforce Communications Reshape Enterprise CX Infrastructure as 8×8 Launches Pulse and Resolve

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by Editor0182
Enterprise communication platforms increasingly compete on context, reliability, and execution speed. Against that backdrop, 8×8 introduced two products that expand its ambitions beyond traditional communications...
AI GovernanceArtificial IntelligenceCustomer Experience (CX)CX StrategyCXQuest ExclusiveDigital TransformationEnterprise TechnologyInterviewLeadership Interviews

Agentic AI Customer Experience Transformation: Apexon on Scaling Autonomous Enterprise Systems Responsibly

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by Editor0346
Enterprise AI conversations are rapidly shifting from experimentation toward operational scale. Over the past two years, organizations across banking, healthcare, retail, and enterprise services have...