ProHanceCX Workforce Management Strategy Gains New Leadership with Ankur Agarwal
ProHance appoints former Verint sales leader Ankur Agarwal to lead ProHanceCX Sales as the company strengthens its push into enterprise workforce management....
Category : CX Technology
Contextual Customer Self-Service: How Comviva Transformed Onboarding and Support
Comviva transformed customer onboarding and support with contextual in-app guidance, reducing training-content creation time by 80% and support-article creation time by 87.5%....
Regal AI Agents Hit 500m Calls Milestone as Voice AI Enters a New Growth Era
Regal's 500 million AI-powered call milestone provides a glimpse into the future of customer engagement, where Voice AI increasingly drives revenue, improves customer experiences, and...
Cadence to Advance Design Technology Co-Optimization for Intel 14A as AI Reshapes Semiconductor Design
Cadence and Intel Foundry are expanding their collaboration around Intel 14A to accelerate Design Technology Co-Optimization (DTCO). By combining AI-driven design automation, advanced packaging, and...
EX-423 Evacuated Miniature Crystal Oscillator Advances Resilient Timing Infrastructure
The EX-423 Evacuated Miniature Crystal Oscillator from Microchip Technology is a compact low-power timing solution engineered for mission-critical applications requiring high stability, ruggedization, and long-term...
Computational Research Infrastructure at FSID Drives Schaeffler India’s Innovation Push
Schaeffler India’s computational research infrastructure at FSID signals a major shift toward HPC-enabled industrial innovation, sustainable mobility research, and ecosystem-driven collaboration with IISc....
Freshworks First Quarter 2026 Results Reveal AI CX Shift
Freshworks First Quarter 2026 Results Signal the Rise of AI-Led Experience Platforms The Freshworks First Quarter 2026 Results are not just a financial update—they mark...
8×8 Engage Wins Gold: Why CX Workspaces Are the Future
8×8 Engage Wins Gold: Why the CX Workspace Is Becoming the New Enterprise Control Layer The Moment That Signals a Structural Shift 8×8 Engage Wins...