Navigating the Real-World Maze of CX and EX: Lessons from Art World, Community, and Experience Every organization faces a critical crossroads: how to deliver seamless...
Navigating the Complex CX and EX Landscape in 2025 In today’s fast-evolving business environment, customer experience (CX) and employee experience (EX) present continuous challenges. Brands...
AI Auditor: Facing the Real-World Audit Challenge Financial audits are no longer just about ticking compliance boxes. For CX and EX leaders in professional services,...
Dr. Rachel Levitch is a cybersecurity expert and strategic leader with over 15 years of experience in information security, privacy, and compliance. She is a...
When Silence Speaks Louder: Transforming Workplace Mental Health Through The Art of Listening Walk into any bustling office and you’ll hear the familiar symphony of...
Real-life mobility challenges test even the most established brands. Ask any HR manager who’s faced a cross-border move gone wrong. Or a team leader who’s...
When Speed Meets Strategy: How Formula 1’s Real-Time Data Revolution Is Transforming Customer and Employee Experience Have you ever watched an F1 pit stop unfold...
Freshworks just launched a new partner program. This program aims to improve customer experiences. It also expands reseller and services offerings. Uncomplicated service software is...