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Tech for CX: Building a Smarter, Inclusive Future

EditorMay 11, 2025May 11, 2025
by EditorMay 11, 2025May 11, 20250124
Building a Smarter Future: How CX and Technology Go Hand-in-Hand to Build Smarter and Inclusive Tech for CX On National Technology Day 2025, industry leaders...
Acer IndiaAICloudCustomer ExperienceCXdigital inclusioninnovationNational Technology Daysustainable technologytech for goodVirtusa
CX TrendsLatest Insights/BlogsNews

Genesys Cloud: Scaling AI for Enhanced CX and Orchestration

EditorApril 4, 2025April 4, 2025
by EditorApril 4, 2025April 4, 20250280
Genesys customers are achieving new levels. They scale cloud and AI capabilities. This happens in fiscal year 2025. They realize new levels of experience orchestration....
Agent CopilotAgent EmpathyAIAlinta EnergyAnnual Recurring RevenueARRAWS Partner of the YearCloudComputacentrecontact centerconversational AICost ReductionCustomer Experiencecustomer loyaltyCustomer RetentionCustomer SuccessCXdigital transformationDIRECTVExperience OrchestrationGartnerGenesys CloudGreat Place To WorkIDC MarketScapeMagic QuadrantMaxicareNeoNet Promoter ScoreNet Revenue RetentionNRRoperational efficiencyPatient BookingsRedSaludSalvation ArmySelf-ServicesustainabilityWinston’s WishWorkforce Engagement Management

Moving Brahma: Vatsal Rajgor Revolutionizing Film Industry Growth

EditorJuly 15, 2025July 15, 2025
by EditorJuly 15, 2025July 15, 20250

Zero Trust Security: Hexnode’s Advanced Compliance Controls

EditorJuly 15, 2025July 15, 2025
by EditorJuly 15, 2025July 15, 20250

HCLTech Q1 FY26: Strong Revenue Growth Signals Promising CX

EditorJuly 15, 2025July 15, 2025
by EditorJuly 15, 2025July 15, 20250

Project Management: Transformation by Mindsprint and Planview

EditorJuly 15, 2025July 15, 2025
by EditorJuly 15, 2025July 15, 20250

Sidecar: An Exclusive interview with Yangdup Lama

EditorJuly 14, 2025July 14, 2025
by EditorJuly 14, 2025July 14, 20250

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