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  • AWS Partner of the Year

Tag : AWS Partner of the Year

CX TrendsLatest Insights/BlogsNews

Genesys Cloud: Scaling AI for Enhanced CX and Orchestration

EditorApril 4, 2025April 4, 2025
by EditorApril 4, 2025April 4, 2025086
Genesys customers are achieving new levels. They scale cloud and AI capabilities. This happens in fiscal year 2025. They realize new levels of experience orchestration....
Agent CopilotAgent EmpathyAIAlinta EnergyAnnual Recurring RevenueARRAWS Partner of the YearCloudComputacentrecontact centerconversational AICost ReductionCustomer Experiencecustomer loyaltyCustomer RetentionCustomer SuccessCXdigital transformationDIRECTVExperience OrchestrationGartnerGenesys CloudGreat Place To WorkIDC MarketScapeMagic QuadrantMaxicareNeoNet Promoter ScoreNet Revenue RetentionNRRoperational efficiencyPatient BookingsRedSaludSalvation ArmySelf-ServicesustainabilityWinston’s WishWorkforce Engagement Management

Black Sun Rising: A CX Parable in Disguise

EditorMay 24, 2025May 24, 2025
by EditorMay 24, 2025May 24, 20250

RBI Dividend and Citizen Experience: Analysis Through CX Lens

EditorMay 24, 2025May 24, 2025
by EditorMay 24, 2025May 24, 20250

Firstsource and Sanas Transform Customer Experience with AI

EditorMay 23, 2025May 23, 2025
by EditorMay 23, 2025May 23, 20250

Stargate UAE Launches Global AI Infrastructure Revolution

EditorMay 23, 2025May 23, 2025
by EditorMay 23, 2025May 23, 20250

Project Elixir: Brine to Blue Energy – UAE’s First Circular Pilot

EditorMay 23, 2025May 23, 2025
by EditorMay 23, 2025May 23, 20250

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