Tag : cybersecurity

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AI Security Safeguards Customer Experience Excellence

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Why Proactive AI Security Becomes Essential for Maintaining Customer Relationships in the GenAI Era Customer experience leaders face unprecedented challenges as AI systems become central...
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Rajnish Gupta of Tenable on Tackling Hidden SaaS Risks

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Rajnish Gupta, Managing Director and Country Manager at Tenable India, joins CX Quest for a compelling conversation on the future of cloud AI security—a critical...
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ESAF Bank: Kyndryl Powers Digital Banking Revolution

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Kyndryl Revolutionizing Rural Banking for ESAF Bank Through Technology-Driven Customer Excellence In today’s rapidly evolving banking landscape, customer experience stands as the ultimate differentiator. Consequently,...
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DxMinds Indo Sakura Tech Merger Powers Global CX

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Japan’s Technology Meets India’s Innovation to Deliver Global Solutions with the Recent Merger Between DxMinds Innovation Labs Pvt Ltd and Indo Sakura Software Japan K.K....
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Shraddha Reghe on Shaping HR Innovation at Seclore

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We are living in an era where talent is the true differentiator. And, employee experience is directly tied to customer experience. Organizations that put people...
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KiranaPro Hack: When Cybersecurity Fails, CX Pays the Price

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CX in Crisis Mode — What the KiranaPro Hack Teaches Us About Customer Experience Resilience Customer experience (CX) today is no longer limited to smooth...
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Cybersecurity: Atul Luthra on Securing the Future with 5Tattva

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Today’s hyperconnected digital world is complex. Hhere data breaches make headlines and cyber threats evolve faster than most enterprises can respond. Cybersecurity is no longer...
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Seclore: Vishal Gupta on Reinventing Data-Centric Security

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In an age where customer trust is built on digital transparency and data responsibility, safeguarding sensitive information is no longer a backend IT concern—it’s at...
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Ransomware and CX: Why It’s Now a Customer Experience Crisis

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Ransomware Is Now a CX Issue. Here’s What Palo Alto Networks’ Report Tells Us Cybersecurity and customer experience (CX) have traditionally lived in different silos....