Tag : CX leadership

CXQuest ExclusiveInterview

LegalTech: Manjula Rao on Redefining CX in Contract Management

Editor
by Editor076
In a world where customer experience is increasingly becoming the frontline differentiator across industries, LegalTech is no exception. At the intersection of technology, compliance, and...
Executive Appointment

Freshworks: Ian Tickle Named Chief of Global Field Operations

Editor
by Editor0100
Freshworks Elevates Customer Experience Leadership with Ian Tickle’s Permanent Appointment: Strategic Move Reinforces Company’s Commitment to Customer-Centric Growth Customer experience leaders across industries continue watching...
CX TrendsExpert OpinionsThought Leaders

Parenting Wisdom for CX: Lessons from Father’s Day

Editor
by Editor0109
How Fathers Teach Us to Build Deeper Customer Relationships Father’s Day brings powerful insights for customer experience professionals. Moreover, parenting wisdom translates directly into customer...
CX TrendsCXQuest ExclusiveExpert OpinionsLatest Insights/Blogs

Business Culture: A Blueprint for Lasting Growth in CX

Editor
by Editor057
Redesign Your Business Culture Around Customer Experience In the age of hyper-personalized commerce, businesses must rethink what truly drives success. Spoiler alert—it’s not just the...
CX TrendsCXQuest ExclusiveExpert OpinionsInterviewLatest Insights/BlogsThought Leaders

Cybersecurity: Atul Luthra on Securing the Future with 5Tattva

Editor
by Editor0101
Today’s hyperconnected digital world is complex. Hhere data breaches make headlines and cyber threats evolve faster than most enterprises can respond. Cybersecurity is no longer...
CX TrendsCXQuest ExclusiveExpert OpinionsInterviewLatest Insights/BlogsThought Leaders

InvincibleYOU: Shweta Kumar on Trust-Centered CX Leadership

Editor
by Editor0214
In today’s hyper-dynamic customer experience landscape, technical know-how may help build the foundation—but it’s trust, alignment, and human-centric leadership that elevate an organization from competent...
CX BenchmarksCX TrendsCXQuest ExclusiveExpert OpinionsInterviewLatest Insights/BlogsThought Leaders

Maureen Chong: CX Transformation in Asia and India at Zendesk

Editor
by Editor0141
Maureen Chong on Transforming CX in Asia and India through Technology and Leadership In today’s fast-evolving digital landscape, customer experience (CX) has become a defining...
CX TrendsCXQuest ExclusiveExpert OpinionsLatest Insights/BlogsThought Leaders

LoanTap Builds Trust Through Tech and Empathy

Editor
by Editor0167
Building Trust in a Digital World: Why CX is the Core of LoanTap’s Growth StoryBy focusing on flexibility, empathy, and responsiveness, LoanTap creates customer experiences...