Tag : CX Innovation

CX BenchmarksNews

Resolution Platform: Transforming CX with Zendesk’s AI Innovation

Editor
by Editor037
Zendesk’s latest AI advancements in the Resolution Platform are transforming customer and employee service worldwide, including Indian markets. This article explores how Zendesk’s new AI...
News

Genesys and Scaled Cognition Partner to Power Reliable Agentic AI in CX

Editor
by Editor0310
Agentic AI Meets Experience Orchestration: Inside the Genesys and Scaled Cognition Partnership That’s Redefining CX Reliability Customer experience leaders have long pursued a delicate balance...
Executive AppointmentNews

Synoptek: Driving Growth and Customer Experience through Leadership and Innovation

Editor
by Editor0164
Turning Leadership Moves into CX and EX Wins: How Synoptek’s New CRO Drives Transformation Customer experience (CX) and employee experience (EX) struggles plague even well-established...
News

Airtel-Skylark™ Delivers Game-Changing Accuracy for Customer Experience

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by Editor0142
Game-Changing Accuracy for Critical Applications with Airtel-Skylark™: How Airtel’s AI-Powered Precise Positioning Is Elevating Customer Experience Customer experience (CX) today hinges on precision and seamless...
Events & Webinar

CX Day 2025: Celebrating the Future of Customer Experience Excellence

Editor
by Editor01077
Have you ever wondered why some companies effortlessly retain customers while others struggle? Moreover, what makes October 7th special for customer experience professionals worldwide? Furthermore,...