Tag : agentic AI

CX TechnologyDigital TransformationSemiconductor & ESDM

Cadence to Advance Design Technology Co-Optimization for Intel 14A as AI Reshapes Semiconductor Design

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Cadence and Intel Foundry are expanding their collaboration around Intel 14A to accelerate Design Technology Co-Optimization (DTCO). By combining AI-driven design automation, advanced packaging, and...
AI GovernanceArtificial IntelligenceCustomer Experience (CX)CX StrategyCXQuest ExclusiveDigital TransformationEnterprise TechnologyInterviewLeadership Interviews

Agentic AI Customer Experience Transformation: Apexon on Scaling Autonomous Enterprise Systems Responsibly

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Enterprise AI conversations are rapidly shifting from experimentation toward operational scale. Over the past two years, organizations across banking, healthcare, retail, and enterprise services have...
AI GovernanceCustomer Experience (CX)CybersecurityEnterprise Technology

EC-Council’s ADG Framework Signals a Shift Toward Operational AI Governance for Enterprise Trust

Editor
Artificial intelligence deployment continues accelerating across enterprises, yet governance maturity remains inconsistent. Against this backdrop, EC-Council’s ADG Framework arrives as organizations increasingly search for structured...
Artificial IntelligenceCustomer Experience (CX)CXQuest ExclusiveDigital TransformationEnterprise AIInterviewLeadership InterviewsMarketing Strategy

AI Marketing Decision Intelligence: POMO Founder Praneet Dutta on Autonomous Marketing Operations and the Future of D2C Growth

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At CXQuest, we are publishing an in-depth conversation with Praneet Dutta, co-founder of POMO and former Google DeepMind engineer who worked on foundational AI systems...
AI & CX TechnologyCloud & AICloud & InfrastructureConnectivity & InfrastructureCustomer Experience (CX)Digital TransformationEnterprise TechnologyTechnology & Operations

AI-first CX infrastructure: Exotel Reorganizes Leadership to Scale Enterprise AI Operations

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AI-first CX infrastructure is becoming the next competitive battleground for enterprises as Exotel strengthens leadership, expands orchestration capabilities, and prepares for autonomous AI-powered customer operations...
AI in CXArtificial IntelligenceCustomer Experience (CX)Digital ExperienceEmployee ExperienceEnterprise Experience (CX & EX)

AI Service Transformation: Srini Raghavan on Operationalizing Agentic AI Across Enterprise Service Ecosystems

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CX Industry Context Enterprise service operations are entering a decisive transition phase. For more than a decade, organizations approached service transformation primarily through workflow digitization,...
Customer Experience (CX)Enterprise TechnologyIndustrial InnovationIndustry & ManufacturingSupply Chain Experience

QAD Redzone Pune Signals an AI-First Shift in Manufacturing Execution

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Manufacturing software companies are entering a new competitive phase where operational adaptability matters more than operational scale. The inauguration of the new QAD Redzone Pune...
AI StrategyCustomer Experience (CX)Retail & E-commerceRetail CXSupply Chain & LogisticsSupply Chain Experience

KPMG 2025 Consumer & Retail Report Signals India’s AI Retail Shift

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KPMG 2025 Consumer & Retail Report Signals India’s Shift Toward AI-Led Retail Intelligence The KPMG 2025 Consumer & Retail Report arrives at a moment when...
ComplianceCX StrategyCybersecurityDigital Risk & GovernanceEnterprise AI

Proofpoint Prism Investigator Signals the Rise of Autonomous Enterprise Investigations

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Proofpoint Prism Investigator is a new autonomous investigations platform designed for regulated enterprises. The platform uses source-agnostic agentic AI to reconstruct events across communications, archives,...
Artificial IntelligenceCustomer Experience (CX)CybersecurityEnterprise Technology

AI Security in the Agentic Workspace: The Hidden CX Risk Leaders Can’t Ignore

Editor
The Shift: AI Security in the Agentic Workspace Is Now a CX Priority Customer Experience is undergoing a structural transformation. It is no longer driven...