Tag : Genesys

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Genesys APAC Partner Awards 2025 Celebrate CX Innovation

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Driving CX Excellence: Genesys Honors APAC Partners for AI-Powered Innovation In today’s fast-evolving customer experience (CX) landscape, innovation is no longer optional. Rather, it has...
CX TrendsExecutive AppointmentLatest Insights/BlogsNews

Genesys APAC Leadership Expands to Boost CX

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Genesys Accelerates CX Transformation Across APAC with Strategic Leadership Appointments In a world where every customer interaction matters, organizations must rethink how they engage with...
CX TrendsLatest Insights/BlogsNews

Genesys Executive Briefing Centre Takes CX to Co-Creation

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Genesys New Executive Briefing Centre in India: Transforming CX from Concept to Co-Creation Customer expectations have never been higher. Businesses today must go beyond reactive...
Award & RecognitionCX BenchmarksCX TrendsLatest Insights/BlogsNews

Genesys Cloud Contact Centre Leader in Forrester Report

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Genesys Sets New CX Benchmark with Leadership Spot in Forrester’s 2025 Cloud Contact Centre Report In today’s experience economy, delivering exceptional customer service isn’t optional...