Zomato Crisis: Recent Changes Are Damaging the Brand and CX
Zomato finds itself in turbulent waters these days. The food delivery giant faces mounting pressure from multiple fronts. Workers strike over pay cuts while restaurant...
Tag : business growth
MSME AI Collaboration Transforms Customer Experience in India
AI-Powered Collaboration Transforms MSME Customer Experience in India: Digital Tools Drive Business Growth and Enhanced Customer Engagement India’s micro, small, and medium enterprises (MSME) are...
Force Motors Zoho Partnership Drives Digital CX Transformation
Strategic Alliance Transforms Automotive Customer Journey Nationwide Force Motors has launched a groundbreaking partnership with Zoho Corporation. Consequently, this collaboration drives comprehensive digital transformation across...
Genesys APAC Leadership Expands to Boost CX
Genesys Accelerates CX Transformation Across APAC with Strategic Leadership Appointments In a world where every customer interaction matters, organizations must rethink how they engage with...
NHEV CX in India: Driving Growth and Brand Trust
Redefining Customer Experience in India’s New Tech Economy: The NHEV Perspective India is rapidly evolving. From digital payments at local shops to electric vehicles on...
Apexon Leadership Appointments Drive Global Growth, Innovation
Customer experience (CX) drives long-term success in the digital age. Companies that prioritize CX consistently outperform competitors. Apexon, a leading technology services firm, clearly understands...
The Hazelnut Factory: Ankit Sahni on CX Success
Delving into Customer Experience in the Food & Beverage Sector with The Hazelnut Factory with Ankit Sahni Welcome to CX Quest, your destination for exploring...
Bounteous: Ketan Somani Leads as President and Regional CEO
Empowering Global CX with Co-Innovation: Bounteous Appoints Ketan Somani to Lead Strategic Growth In today’s fast-changing digital landscape, customer experience (CX) has become the cornerstone...
CX Strategy: Building Customer Experience That Delivers
Designing Journeys That Delight: Why CX Is the Future of Competitive Advantage Customer experience (CX) is no longer optional. Neither is CX Strategy. It is...
Sudarshan Mandayam Leads AI-Driven CX Transformation
Elevating Customer Experience Through Co-Innovation: Bounteous’ Next Chapter with Sudarshan Mandayam In the fast-evolving digital landscape, customer experience (CX) has emerged as the ultimate differentiator....