Siddharth Chandurkar: AI-powered customer experience is the Key
Customer Experience as a Competitive Differentiator in the AI Era: A Vision from Siddharth Chandurkar, Founder and CEO of ShepHertz In today’s hyper-connected, digital-first world,...
Tag : predictive analytics
ACT Fibernet Shaping Future With Intelligent CX Transformation
Predictive. Personal. Proactive: How ACT Fibernet is Shaping the Future of Customer Experience “In an industry where the service is invisible, what truly stands out...
Agentic AI: 89% of MEA Enterprises Invest in Predictive Strategies
Agentic AI Leads the CX Transformation as 89% of Middle East Enterprises Invest in Predictive Customer Journeys The Middle East is witnessing a powerful shift...
AI-Driven Networking for CX: Cisco’s Innovations at MWC 2025
Cisco at Mobile World Congress 2025: Elevating Customer Experience with AI-Driven Networking Customer experience (CX) has become a decisive factor in service provider success especially...
Astrikos.ai New Brand Identity: AI-driven Customer Experience
Astrikos.ai Unveils New Brand Identity, Elevating Customer Experience with Advanced Enterprise Infra AI Solutions Bengaluru, 18th Feb 2025: Astrikos.ai, a trailblazer in Enterprise Infra AI,...
AI in E-Commerce: Transforming Customer Experience
AI in E-Commerce Revolutionizes Customer Service: Transforming Customer Experience at Scale In today’s fast-evolving digital landscape, competitive advantage hinges on the ability to capture, analyse,...
Customer Experience Analytics: Growth, Trends, Strategic Insights
Customer Experience Analytics in the United States: Growth, Trends, and Strategic Insights The United States Customer Experience (CX) Analytics market, valued at USD 1.07 billion...
SCM Trends in 2025: A CX Perspective
In 2025, Supply Chain Management (SCM) will undergo a dynamic evolution influenced by advanced technologies, economic pressures, and shifting customer expectations in SCM Trends. The...