Shubhranshu Singh: Marketers Must Move Faster, Think Deeper
Shubhranshu Singh, CMO, Tata Motors Commercial Vehicles, on CX in the Age of Intelligent Systems As customer expectations surge and digital ecosystems expand, customer experience...
Tag : CX Trends
Ransomware and CX: Why It’s Now a Customer Experience Crisis
Ransomware Is Now a CX Issue. Here’s What Palo Alto Networks’ Report Tells Us Cybersecurity and customer experience (CX) have traditionally lived in different silos....
Mastering Customer Experience for Business Success
Mastering Customer Experience: The Key to Business Success Mastering Customer experience (CX) plays a critical role in shaping a brand’s success. It goes beyond just...
Women Leaders in CX: Driving Innovation and Inclusivity
Empowering Women Leaders: A Game-Changer for Customer Experience Dun & Bradstreet recently hosted the Women Leadership Summit 2025, honoring India’s most dynamic women business leaders....
AI-Driven CX Transformation: Shaping Future Business Success
AI-Driven CX: The Transformative Role of AI in Elevating Customer Experience In today’s competitive business environment, the integration of artificial intelligence (AI) in customer experience...
Key 2025 Trends in CX and AI Shaping Belgium
Key 2025 Trends in CX and AI in Belgium: Insights from Inetum Consulting In 2025, the evolution of customer experience (CX) and artificial intelligence (AI)...
US Cyber Trust Mark: Transforming IoT Security and CX
In today’s digital landscape, connected devices like Internet-of-Things (IoT) products—ranging from baby monitors to fitness trackers—are increasingly integrated into everyday life. However, this growing reliance...
Top CX Trends to Watch in 2025
In the rapidly evolving business landscape, customer experience (CX) continues to be a critical differentiator that shapes brand perception, customer loyalty, and overall success. As...
Top 5 CX Trends 2025: Shaping the Future of Customer Experience
The Evolution of Customer Experience: SurveySensum’s Top 5 CX Trends for 2025 In the ever-changing world of customer experience (CX), businesses must evolve constantly to...
Revolutionizing Customer Experience: CX Blueprint 2025
2025 has arrived, bringing with it new opportunities and challenges in the world of customer experience (CX). But as you step into this new chapter,...