AI Skilling Initiative Signals Shift in Content-Driven CX Strategy
A new AI skilling initiative in India’s creative sector underscores a critical CX shift: experience delivery now depends on AI-ready talent. The collaboration between government,...
Tag : Content Strategy
Digital Video Shift Redefines CX in Media Industry
“With creators, platforms, and investors coming together with intent, Indian storytelling is poised for its next phase of growth. Its success will depend on how...
IICT Partnership Highlights Content’s Role in CX Strategy
Institutionalizing Knowledge: How IICT’s Publishing Partnership Reflects a New CX Paradigm in Creative Industries The Indian Institute of Creative Technologies (IICT) has entered into a...
Reader Experience: Transforming How Audiences Engage with Digital Content
From Tradition to Innovation: How Cultural Initiatives Power the Next Chapter of Reader Experience By Naveen Valsakumar, CEO & Co-Founder, Notion Press Every era of storytelling...
SEO to GEO: Navigating the AI-Driven Shift in Digital Marketing
Navigating the Shift from SEO to GEO in Customer Experience In today’s fast-paced digital world, customer expectations evolve almost daily. One moment, a sleek website...
Amazon Prime’s Device Usage Enhancing Customer Experience
Customer Experience (CX) has become a cornerstone for businesses aiming to foster loyalty and long-term relationships with their consumers. Amazon Prime’s recent update regarding device...