Tag : financial services

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ISO 20022: Transforming Data Standards in Cross-Border Payments

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by Editor059
The payments landscape transforms rapidly as institutions embrace ISO 20022 standards. Moreover, customers increasingly expect seamless, transparent transaction experiences. Consequently, banks face mounting pressure to...
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MobiKwik Leadership Changes: New CTO and SVP

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by Editor079
Strategic Leadership Moves by MobiKwik: What This Means for Customer Experience Hey there, fintech enthusiasts! Let’s talk about something that’s got the digital payments world...
CX TrendsCXQuest ExclusiveExpert OpinionsLatest Insights/BlogsThought Leaders

LoanTap Builds Trust Through Tech and Empathy

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by Editor0201
Building Trust in a Digital World: Why CX is the Core of LoanTap’s Growth StoryBy focusing on flexibility, empathy, and responsiveness, LoanTap creates customer experiences...
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Freshworks Partner Program Enhances CX and Partner Growth

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by Editor0226
Freshworks just launched a new partner program. This program aims to improve customer experiences. It also expands reseller and services offerings. Uncomplicated service software is...
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Daisy Aadhav Arjuna: Transforming Financial Inclusion for Women

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by Editor0175
Empowering Women Entrepreneurs: How Ms. Daisy Aadhav Arjuna is Revolutionizing Customer Experience in Financial Services In today’s fast-paced world, financial inclusion plays a crucial role...
CX TrendsLatest Insights/Blogs

Compliance Automation in Insurance: Enhancing Efficiency and CX

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by Editor0291
How Compliance Automation Enhances Customer Experience in the Insurance Sector Let us understand the importance of compliance automation in insurance sector. The insurance industry in...
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Western Union Money Transfers: A CX Success Story

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by Editor0166
The Customer Experience Story Behind Western Union: Setting the Standard for Seamless International Money Transfers In an increasingly interconnected world, where financial transactions transcend borders...