Author : Editor

https://cxquest.com - 1293 Posts - 0 Comments
B2B CXCustomer Experience (CX)CX StrategySustainabilityTechnology & Innovation

bitBiome–Tojo Vikas: What This Biotech Partnership Means for CX-Led Sustainable Manufacturing

Editor
by Editor0592
When Biotechnology Meets Customer Experience: What the bitBiome–Tojo Vikas Collaboration Signals for CX Strategy in Sustainable Manufacturing Imagine this scenario. A global fragrance brand promises...
Customer Experience (CX)CX StrategySmart CitiesTechnology & InnovationUtilities

Smart Water Metering: How Utilities Are Rebuilding Trust, CX, and Revenue

Editor
by Editor0101
From Billing to Belief: Why Smart Water Metering Is Becoming a CX Imperative for Utilities Ever opened your water bill and thought, “This can’t be...
Customer Experience (CX)CX StrategyTech Trends

Riyadh Metro Expansion: L&T’s CX Blueprint for Seamless Journeys

Editor
by Editor0129
How Can Riyadh Metro’s Expansion Fix Your CX Team’s Journey Fragmentation? Imagine you’re a CX leader in Riyadh, staring at siloed data from apps, ticketing,...
Automotive CXCustomer Experience (CX)Digital ExperienceEmerging TechnologiesHMI & UX

maXTouch® M1 and the Future of Automotive Touch CX

Editor
by Editor091
When a Missed Touch Becomes a Missed Moment: Why Automotive CX Now Begins at the Screen Imagine this. You’re driving through unfamiliar city traffic at...
CX LeadershipCX StrategyCXQuest ExclusiveExpert OpinionsInterviewLeadership InsightsThought Leaders

Endear: Leigh Sevin on Humanizing Data-Driven Clienteling

Editor
by Editor0710
In the rapidly shifting landscape of modern retail, the line between digital and in-store experiences is becoming increasingly blurred. Today’s consumers expect continuity — their...
AI & AutomationCX InnovationHospitality Technology

Hospitality CX: Mews Fintech Leader Susanne Sandler on AI-Powered Hotel Experience

Editor
by Editor0219
In an era where travelers expect seamless, intelligent, and personalized experiences, the hospitality industry stands on the brink of a profound transformation. Few leaders embody...
Customer Experience (CX)CX StrategyDigital TransformationFashion & RetailSupply Chain Experience

Fashion CX: How Digitalization Is Reshaping Apparel Supply Chains

Editor
by Editor0106
How Digitalization Is Redefining Fashion CX—and Why Apparel Leaders Can’t Afford to Wait Ever wondered why two apparel exporters facing the same tariffs end up...
CX StrategyDigital TransformationEnterprise Experience (CX & EX)Leadership & GovernanceTechnology Services

Cybage Appoints Global President: What It Signals for CX-Led Growth

Editor
by Editor0634
Why Do Cybage Global Leadership Appointment Suddenly Matter to CX Leaders? Because leadership choices often predict how customer experience will actually scale. That’s what Cybage...
CX StrategyTech TrendsWhitepapers/Case Studies

Adani-Embraer Partnership: Building India’s Aviation Ecosystem for Seamless CX

Editor
by Editor098
India’s Adani-Embraer partnership demands a CX lens. Picture a CX leader juggling airport delays, airline data gaps, and ground staff blind spots—journeys crumble for Tier-2...