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AI-Powered Therapy: Ali Yilmaz, Co-founder and CEO of Aitherapy

Editor
In today’s fast-evolving digital landscape, customer experience (CX) is dramatically reshaped by technological advancements, especially AI. Few understand this better than Ali Yilmaz, Co-founder and...
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Beauty Catalyst: Flipkart’s D2C Conclave Empowering Emerging Beauty Brands

Editor
Flipkart’s Beauty Catalyst: Empowering Emerging D2C Beauty Brands in India In today’s fast-evolving beauty market, emerging brands face intense challenges in scaling sustainably. They must...
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Retail Intelligence: Transforming Retail Execution with AI and Real-Time Analytics

Editor
PPMS Turns On-Ground Data into Retail Intelligence with Its FRAMe Platform: A CX Revolution In retail, customer experience (CX) challenges hit hardest on the ground,...
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AIonOS and Genesys Cloud Transform Customer and Employee Experience

Editor
Revolutionizing CX and EX: How AIonOS and Genesys Cloud Drive Next-Gen Experience Orchestration In today’s fast-paced, hyper-competitive marketplace, delivering exceptional customer experience (CX) and employee...
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AIphemeral: Ben Rothman on the Real-Time Future of Customer Experience

Editor
The Future of Customer Experience Is AIphemeral: Embracing Real-Time, Personalized AI Interactions In today’s fast-paced business environment, customer experience (CX) teams face relentless challenges. Customers...
CX TrendsCXQuest ExclusiveExpert OpinionsThought Leaders

AI Trends Shaping Marketing and Customer Experience in 2026

Editor
Cro Metrics 2026 Predictions By Gwen Hammes, Co-CEO at Cro Metrics 1. Consumers Draw Deliberate Lines Between AI Delegation and Personal Experience Consumers will become...
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ABB India and Deloitte India: Accelerating AI-Enabled Digital Transformation in Manufacturing

Editor
Navigating CX and EX Challenges in the Era of AI-Enabled Industrial Transformation Customer experience (CX) and employee experience (EX) leaders today face a fast-evolving landscape...