Author : Editor

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CX LeadershipExecutive MovementNewsStrategy

Motorola Appoints Ipshita Chowdhury as Marketing Head for India; Elevates Enterprise-Grade AI Execution to MEA

Editor
When Growth Surges, Does Your Marketing Model Scale With It? Picture this. It’s 8:45 a.m. The Q3 numbers just landed in your inbox.Growth is up...
CXQuest ExclusiveInterviewLeadershipLeadership & GovernanceLeadership Insights

AI-Native Enterprise Platforms: How Responsive Is Re-Architecting SaaS for Governed Intelligence

Editor
AI-Native Enterprise Platforms: Are We Finally Moving Beyond AI Copilots? Ever watched a promising AI chatbot derail a high-stakes RFP response? A sales team races...
CX TrendsE-CommerceMarketplace InnovationStrategy

Zero Referral Fees: How Amazon India’s 2026 Move Reshapes CX, Seller Economics & Marketplace Growth

Editor
When Fees Become Friction: What Amazon India’s Zero Referral Fees Move Means for CX Leaders Imagine a small seller in Hubballi. She sources sarees from...
Customer Experience (CX)Experience DesignHospitality CXStrategyTravel & Tourism

Mitsui Garden Hotel Sapporo Reopens with Experience-Led Transformation Strategy

Editor
On February 1, 2026, Mitsui Garden Hotel Sapporo reopened after a full transformation led by Mitsui Fudosan Co., Ltd. and Mitsui Fudosan Hotel Management Co.,...
CX LeadershipSemiconductor & ESDMStrategyTechnology & InnovationTrends

DeepTech Hackathon Sparks India’s Semiconductor & Edge AI Breakthrough

Editor
DeepTech Hackathon Ignites India’s Next Wave of Semiconductor & AI Innovation Imagine a packed auditorium in Bengaluru. Ten student teams stand before industry veterans. Their...
CX StrategyIndustry RecognitionInnovation EcosystemsLeadershipSemiconductor & ESDMTech Trends

Technovation Awards 2026: Powering India’s Semiconductor Rise

Editor
Powering India’s Semiconductor Rise: What CX and EX Leaders Can Learn from the IESA Technovation Awards 2026 You walk into a buzzing convention hall in...
Case StudiesCustomer Experience (CX)CX TrendsElectric MobilityStrategy

Raptee.HV Commences Large-Scale T30 Deliveries with Ownership-First CX Strategy

Editor
Raptee.HV: When “Delivery Day” Becomes the Real Moment of Truth Imagine this. A customer walks into a sleek new showroom in Chennai.He has tracked the...
Case StudiesCustomer Experience (CX)Employee ExperienceStrategyTechnology StrategyTrends

Palo Alto Networks in Bengaluru Expands to Power AI-Driven Cybersecurity and CX Innovation

Editor
CXQuest.com examines why the expansion of Palo Alto Networks in Bengaluru is more than office growth. It is a strategic CX and EX play. Ever...
CSR & Purpose-Driven CXCXQuest ExclusiveInclusive CXInterviewSocial Impact CXTrust & Loyalty StrategyWellness Experience (Wellness EX)

Vyomini Workshops: Redefining Customer Journey Through Dignity and Trust

Editor
Empowering Dignity with Vyomini Workshops: When Awareness Redefines the Customer Journey Picture a young woman in rural Delhi, hesitant at her first menstrual workshop, myths...
Customer Experience (CX)CX StrategyDigital TransformationFintech & PaymentsPublic Digital Infrastructure

Convergence of Policy and Experience: How March 1 Digital Mandates Stress-Test CX Architecture

Editor
March 1 Digital Mandates: A Stress Test for India’s CX Architecture with Convergence of Policy and Experience On most mornings, India runs on invisible digital...