Aging is often seen as a period of decline, fraught with health challenges and social isolation. Yet, adults over 40 today are rewriting that narrative,...
Lung cancer awareness events do more than fill calendars. They quietly reshape how people experience healthcare, trust providers, and act on early warning signs. When...
In today’s fast-evolving digital landscape, customer experience (CX) is dramatically reshaped by technological advancements, especially AI. Few understand this better than Ali Yilmaz, Co-founder and...
Flipkart’s Beauty Catalyst: Empowering Emerging D2C Beauty Brands in India In today’s fast-evolving beauty market, emerging brands face intense challenges in scaling sustainably. They must...
PPMS Turns On-Ground Data into Retail Intelligence with Its FRAMe Platform: A CX Revolution In retail, customer experience (CX) challenges hit hardest on the ground,...
Revolutionizing CX and EX: How AIonOS and Genesys Cloud Drive Next-Gen Experience Orchestration In today’s fast-paced, hyper-competitive marketplace, delivering exceptional customer experience (CX) and employee...
The Future of Customer Experience Is AIphemeral: Embracing Real-Time, Personalized AI Interactions In today’s fast-paced business environment, customer experience (CX) teams face relentless challenges. Customers...
Cro Metrics 2026 Predictions By Gwen Hammes, Co-CEO at Cro Metrics 1. Consumers Draw Deliberate Lines Between AI Delegation and Personal Experience Consumers will become...
How India’s First Privately Designed Navy Warship INS Mahe Redefines Collaboration and Innovation for CX/EX Leaders In the world of customer experience (CX) and employee...
Navigating CX and EX Challenges in the Era of AI-Enabled Industrial Transformation Customer experience (CX) and employee experience (EX) leaders today face a fast-evolving landscape...