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Tag : conversational AI

CX TrendsLatest Insights/BlogsNews

Genesys Cloud: Scaling AI for Enhanced CX and Orchestration

EditorApril 4, 2025April 4, 2025
by EditorApril 4, 2025April 4, 20250101
Genesys customers are achieving new levels. They scale cloud and AI capabilities. This happens in fiscal year 2025. They realize new levels of experience orchestration....
Agent CopilotAgent EmpathyAIAlinta EnergyAnnual Recurring RevenueARRAWS Partner of the YearCloudComputacentrecontact centerconversational AICost ReductionCustomer Experiencecustomer loyaltyCustomer RetentionCustomer SuccessCXdigital transformationDIRECTVExperience OrchestrationGartnerGenesys CloudGreat Place To WorkIDC MarketScapeMagic QuadrantMaxicareNeoNet Promoter ScoreNet Revenue RetentionNRRoperational efficiencyPatient BookingsRedSaludSalvation ArmySelf-ServicesustainabilityWinston’s WishWorkforce Engagement Management
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United-MedASR in Healthcare: Revolutionizing CX

EditorDecember 21, 2024December 21, 2024
by EditorDecember 21, 2024December 21, 20240198
In the ever-evolving landscape of healthcare, precision and reliability are paramount, especially in critical interactions where even the slightest error can have life-altering consequences. Enter...
AI in healthcareASR technologyconversational AICustomer Experiencehealthcare CX trendshealthcare innovationmental healthpatient carespeech recognitionStella AIUnited We CareUnited-MedASR

Pioneer R&D Bengaluru Expands Automotive Innovation

EditorMay 29, 2025May 29, 2025
by EditorMay 29, 2025May 29, 20250

Ransomware and CX: Why It’s Now a Customer Experience Crisis

EditorMay 29, 2025May 29, 2025
by EditorMay 29, 2025May 29, 20250

Menstrual Health Experience Matters in Every System

EditorMay 29, 2025May 29, 2025
by EditorMay 29, 2025May 29, 20250

AI-Powered Media Management Transforms STAGE with PFT

EditorMay 29, 2025May 29, 2025
by EditorMay 29, 2025May 29, 20250

Vaisala India Office Launch Boosts High-Tech Manufacturing

EditorMay 28, 2025May 29, 2025
by EditorMay 28, 2025May 29, 20250

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