Tag : Genesys

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Genesys APAC Leadership Expands to Boost CX

Editor
Genesys Accelerates CX Transformation Across APAC with Strategic Leadership Appointments In a world where every customer interaction matters, organizations must rethink how they engage with...
CX TrendsLatest Insights/BlogsNews

Genesys Executive Briefing Centre Takes CX to Co-Creation

Editor
Genesys New Executive Briefing Centre in India: Transforming CX from Concept to Co-Creation Customer expectations have never been higher. Businesses today must go beyond reactive...
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Genesys Cloud Contact Centre Leader in Forrester Report

Editor
Genesys Sets New CX Benchmark with Leadership Spot in Forrester’s 2025 Cloud Contact Centre Report In today’s experience economy, delivering exceptional customer service isn’t optional...