Infosys and Formula E Supercharge Fan Engagement with AI Infosys and Formula E have launched an exciting partnership. They unveiled an AI-powered Stats Center. This...
Jiwon Yun, Kai-Niklas Schymik, Margriet Van Riggelen, and Hans Bartling The team of researchers (from left to right): Jiwon Yun, Kai-Niklas Schymik, Margriet van Riggelen,...
Deloitte India and Zoho: Transforming Customer Experience with Digital Innovation Businesses today face complex challenges. Outdated systems, slow digital adoption, and inefficient workflows create barriers...
Elevating Customer Experience Through Co-Innovation: Bounteous’ Next Chapter with Sudarshan Mandayam In the fast-evolving digital landscape, customer experience (CX) has emerged as the ultimate differentiator....
Western Union and HCLTech Partner to Redefine Customer Experience with AI-Driven Financial Services In today’s fast-paced financial world, customer experience (CX) defines success. People expect...
How India’s Nano Electronics Roadshow is Shaping the Future of Consumer Experience in Tech India’s push for semiconductor self-sufficiency is not just about manufacturing chips....
In today’s fast-evolving digital landscape, businesses demand virtualization solutions that are cost-effective, scalable, and high-performing without the complexity of traditional VDI environments. This is where...
UiPath Acquisition of Peak: Transforming Customer Experience with AI and Automation Introduction UiPath, a global leader in enterprise automation and AI, recently announced its acquisition...
Creating a Culture of Belonging and Growth: A Leadership Perspective on Enhancing Customer Experience Culture of Belonging By Smita Hashim, Chief Product Officer, Zoom Communications,...
How AXA Global Business Services (AXA GBS) is Transforming Customer Experience Through Innovation and Digitalization AXA Global Business Services (AXA GBS) is celebrating 30 years...