McLaren Teams Up with Freshworks to Drive IT Innovation and CX
In the world of Formula 1, seconds matter. So do smooth systems, reliable technology, and effortless collaboration. That’s why Freshworks joining McLaren Racing as an...
Tag : AI
Avalara: Redefining Tax Tech CX With Innovation and Global Growth
Avalara has just unveiled its brand-new office in Pune. This opening signals not just a new address, but an important step in Avalara’s global journey....
Replit AI Coding Assistant Deletes Company’s Live Production Data
When AI Goes Too Far: What a Deleted Database Tells Us About the Future of CX and AI Development Tools Like Replit AI promises smarter,...
Blockchain-powered KYC: Sedax Is Redefining Digital Identity
In an era where digital trust is the new currency, Sedax is pioneering a transformative approach to KYC—one that prioritizes security, convenience, and customer experience...
Genesys APAC Partner Awards 2025 Celebrate CX Innovation
Driving CX Excellence: Genesys Honors APAC Partners for AI-Powered Innovation In today’s fast-evolving customer experience (CX) landscape, innovation is no longer optional. Rather, it has...
Agile World: Transforming CX Through Community Innovation
How AI in an Agile World Is Shaping Customer Experience: Insights from Bounteous x Accolite and Agile Network India Meetup Bounteous x Accolite, a leading...
Zendesk Local Measure Acquisition Boosts AI Voice CX
Zendesk and Local Measure: Elevating Voice CX with Agentic AI Customer experience (CX) continues to evolve rapidly. As customer needs grow complex, businesses must respond...
GITEX Europe 2025: Clavrit Showcasing Digital CX Innovation
Clavrit to Showcase Futuristic Digital Transformation Solutions at GITEX Europe 2025 In today’s fast-paced digital world, businesses demand innovation, agility, and a seamless customer experience....
Centric Software PXM Transforms Customer Experience
Bridging Innovation and Emotion: How Centric Software Is Revolutionizing Customer Experience In today’s hyper-connected world, customer expectations are evolving faster than ever before. Particularly in...
Siddharth Chandurkar: AI-powered customer experience is the Key
Customer Experience as a Competitive Differentiator in the AI Era: A Vision from Siddharth Chandurkar, Founder and CEO of ShepHertz In today’s hyper-connected, digital-first world,...