Tag : Responsible AI

AI & Tech TrendsCX StrategyCX Strategy & LeadershipTrust & Governance

Trust-First AI in Customer Experience: Lessons CX Leaders Can Learn from India’s Creative Economy Debate

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When AI Scales Faster Than Trust: What CX Leaders Can Learn from India’s Creative Economy Debate This article explores why Trust-First AI in Customer Experience...
Events & WebinarNews

HPE Discover More AI: Redefining CX and EX Through Responsible Innovation and Intelligent Networks

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Unlocking Ambition: How AI, Hybrid Cloud, and Intelligent Networks Are Redefining the Customer and Employee Experience The future of customer experience (CX) isn’t arriving tomorrow—it’s...
Award & Recognition

Microsoft Inner Circle Recognition: Sonata Software’s Responsible AI Approach to CX Transformation

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Sonata Software’s Microsoft Inner Circle Recognition: Advancing Customer Experience Through Responsible AI Innovation Sonata Software has achieved its fifth consecutive Microsoft AI Business Solutions Inner...
Executive Appointment

AI Leadership: Bounteous Accelerating Enterprise AI Transformation and Innovation

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Bounteous Transforms AI Leadership to Accelerate Enterprise Innovation Selecting the right AI leadership can reshape an organization’s entire digital future. Bounteous understands this critical truth....
CX TrendsLatest Insights/BlogsNews

HCL Unica+ Martech AI Elevates CX with Agentic Intelligence

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HCL Unica+ Ushers in the Future of Martech with Agentic AI In a bold move to reshape the marketing technology (martech) space, HCLSoftware has launched...
CX BenchmarksCX ToolsCX TrendsLatest Insights/BlogsNews

Responsible AI for CX: Infosys’ Open-Source Toolkit Enhances Trust

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Enhancing Customer Experience with Infosys’ Open-Source Responsible AI Toolkit Artificial intelligence is transforming customer experience (CX) across industries. Businesses rely on AI-driven tools for personalization,...