Hexaware Responds to Natsoft $500M Patent Lawsuit with Strong Denial
Defending Innovation in the Face of Patent Challenges: What Hexaware vs. Natsoft Means for CX Leaders In today’s hyper-digital landscape, technology providers are under constant...
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CX and EX: Mastering Customer and Employee Experience in 2025
Navigating the Complex CX and EX Landscape in 2025 In today’s fast-evolving business environment, customer experience (CX) and employee experience (EX) present continuous challenges. Brands...
Zoho SKYLine: Revolutionizing Dealer Management System for Mercedes-Benz India
Reinventing Luxury Customer Experience: The Mercedes-Benz India & Zoho SKYLine Transformation If you work in customer experience (CX) or employee experience (EX), you know the...
Critical Infrastructure AI Governance and Regulatory Readiness in Indo-Pacific
Governing AI in Critical Infrastructure: A Customer Experience Imperative for the Indo-Pacific In today’s hyper-connected world, customer experience (CX) and employee experience (EX) depend on...
NagaWorld: Near-Perfect Great Place To Work Certification 2025
NagaWorld Earns Near-Perfect Great Place To Work Certification: What CX and EX Professionals Can Learn Creating an exceptional customer experience (CX) starts with designing an...
Harneys Fiduciary Expands Trust Services in Singapore for Global Wealth Management
Harneys Fiduciary, an Ascentium company, has taken a bold step by expanding its trust services into Singapore. This move, enabled by a Trust Business License...
Tule Canyon: Nevada’s High-Grade Gold & Silver Project on the Walker Lane Trend
Beyond the Drill: When Modern CX and EX Challenges in Mining at Tule Canyon Turn Real-World Setbacks into Strategic Opportunity Imagine the scene: A legacy...
AI Auditor: Transforming Financial Audits with Automation and Assurance
AI Auditor: Facing the Real-World Audit Challenge Financial audits are no longer just about ticking compliance boxes. For CX and EX leaders in professional services,...
LECCS Charging Innovation: Powering Seamless EV Experiences in India
Powering Confidence: How EVamp’s LECCS Redefines Customer Experience in India’s EV Revolution It’s a weekday morning in Mumbai. A delivery executive rolls his e-scooter to...
PPMS: Redefining Retail Field Marketing Through Scale, Data, and Execution Excellence
Walk into any mid-sized Indian town today, and you’ll likely find more branded visibility than ever — a neatly arranged retail shelf, a promoter introducing...