Culture of Belonging: Leadership, AI, and Customer Experience
Creating a Culture of Belonging and Growth: A Leadership Perspective on Enhancing Customer Experience Culture of Belonging By Smita Hashim, Chief Product Officer, Zoom Communications,...
Author : Editor
Free Identity Security Certification by Saviynt
Saviynt Elevates Customer Experience with Free Identity Security Certification Cybersecurity threats are evolving rapidly, making identity security more critical than ever. As businesses embrace digital...
PadelPark India: Transforming the Country’s Sports Landscape
PadelPark: Transforming India’s Sports Experience with a Seamless Customer Journey Padel is rapidly gaining popularity in India, and PadelPark is leading the revolution. With 70%...
Federal Bank CX Elevates with Vidya Balan as Brand Ambassador
Federal Bank Elevates Customer Experience with Vidya Balan as Brand Ambassador Federal Bank reinforces its commitment to customer experience (CX) by appointing Vidya Balan as...
Booktopus: HarperCollins India Transforms Early Learning
Booktopus: A CX Masterstroke in Children’s Publishing How HarperCollins India is Redefining Customer Experience for Parents, Educators, and Young Readers In the ever-evolving landscape of...
SaaS Implementation Delays: CX Crisis Costing Indian Businesses
The Hidden CX Crisis: How SaaS Implementation Delays Are Costing Indian Businesses Introduction Customer experience (CX) drives business success. Every digital transformation effort aims to...
Emids Appoints Abhishek Shankar as CEO
Emids’ New CEO Signals a CX-Driven Digital Transformation in Healthcare Emids, a leading provider of AI-driven engineering and digital transformation solutions, has taken a bold...
Ekart and IKEA Redefine Seamless Home Delivery
Redefining Customer Experience in Home Furnishings: How Ekart and IKEA are Transforming Last-Mile Deliveries Delivering home furnishings is not just about logistics; it is about...
Export Growth for Indian Businesses: Challenges & Solutions
Exporting ‘Make in India’ Across Borders: Challenges & Growth Strategies for Indian Businesses India’s ‘Make in India’ initiative has positioned the country as a key...
Parent Geenee Transforms Digital Parenting
Beyond Parental Control: How Parent Geenee Redefines Digital Parenting with Collaboration Over Restriction Technology has become an inseparable part of children’s lives. Parents struggle to...