Author : Editor

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Employee ExperienceExperience DesignExperience LeadershipInnovation in EducationLeadership & Culture

The Snows of Khione Ballet Academy: Lisa K. Stephenson on Structured Creativity

Editor
by Editor0139
Confidence grows. Skill develops. Creativity finds direction.That philosophy sits at the heart of The Snows of Khione Ballet Academy, founded by Stephenson. Lisa K. Stephenson...
CX InnovationCX StrategyDigital TransformationEmerging Markets

Tier-III and Tier-IV Cities: India’s Next Billion Customers

Editor
by Editor0219
India’s Next Billion Customers: Why Tier-III and Tier-IV Cities Are the New Frontier for Customer Experience For decades, the story of India’s economic rise has...
NewsTechnology

Indian Oil and Re Sustainability Partner to Build India’s First Structured Used Oil Circular Economy Network

Editor
by Editor0232
Indian Oil and Re Sustainability Plan Nationwide Used Oil Circular Economy Infrastructure India’s lubricant industry may soon see a more structured approach to recycling used...
Artificial IntelligenceCustomer Experience (CX)Data & AnalyticsDigital TransformationFintechLeadership Interviews

Alternate Data: Interview with Suryadip Ghoshal, Co-Founder & Chief AI Officer at Think360.ai

Editor
by Editor0605
Alternate Data in CX: Can AI Unlock Responsible Credit Growth Beyond Metros? Imagine this scenario. A small business owner in a tier-3 town walks into...
Customer Experience (CX)Digital Transformation

Furniture Hardware Manufacturing and Its Growing Impact on CX

Editor
by Editor0149
How Manufacturing Strategy Is Reshaping Customer Experience in the Global Furniture Hardware Industry Global furniture fittings manufacturer Hettich has expanded its manufacturing footprint in India...