Customer Experience (CX)Digital TransformationInsillion Partners with Profinch to Transform Insurance CXEditorApril 8, 2026April 8, 2026 by EditorApril 8, 2026April 8, 20260105 Insillion Partners with Profinch: A New Operating Model for Insurance Modernization Insillion Partners with Profinch to address one of the most persistent challenges in insurance:...
CX StrategyCXQuest ExclusiveExpert OpinionsInterviewThought LeadersAI-First: Newgen’s Ritesh Varma Envisions AI-First Insurance, for Viksit Bharat 2047EditorJanuary 17, 2026January 17, 2026 by EditorJanuary 17, 2026January 17, 20260512 Picture this: a customer in a Tier-3 town files a motor insurance claim through a chatbot. Instead of waiting days for manual assessment, an AI...