Digital Engagement Shifts Gears in Customer Experience
Shifting Gears in Customer Experience: From Open Roads to Digital Engagement and Playful Innovation Digital Engagement: Key TakeawayHarley-Davidson, Pizza Hut, and Topgolf each illustrate how...
Tag : revenue growth
Freshworks Q2 2025 Results: AI-Driven Growth Stands Out
Freshworks Delivers Outstanding Q2 2025 Performance: AI Revolution Transforms Customer Experience Freshworks continues its remarkable growth trajectory. As, Freshworks Q2 2025 Results say it all. The...
Chief Revenue Officer: o9 Brings Brett Theisen for Growth Strategy
Sometimes, the most telling moments in a company’s journey come through its executive appointments. Today, o9 Solutions made such a move. The AI-powered enterprise planning...
HCLTech Q1 FY26: Strong Revenue Growth Signals Promising CX
Picture this: you’re a customer looking for a reliable technology partner. Meanwhile, HCLTech just delivered some impressive numbers that might catch your attention. The company...
GTPL Hathway’s CX Drives ₹900 Cr Revenue Growth
Imagine switching on your television after a long day, expecting seamless entertainment. Instead, you encounter buffering issues or poor picture quality. Frustrating, right? This scenario...
Freshworks: Ian Tickle Named Chief of Global Field Operations
Freshworks Elevates Customer Experience Leadership with Ian Tickle’s Permanent Appointment: Strategic Move Reinforces Company’s Commitment to Customer-Centric Growth Customer experience leaders across industries continue watching...
McDonald’s CX Metric Turns Complaints into Revenue
From NPS to Complaints per Million: How McDonald’s Turned Customer Complaints into a Revenue Driver McDonald’s Australia has fundamentally changed how it handles customer complaints....
AI Agents Revenue Growth: B2B Leaders Outpace Rivals with SRM
AI Agents Drive Revenue Growth for Global B2B Enterprises, Reveals 2025 SRM Report by Responsive May 9, 2025 | India — In today’s competitive global...
Freshworks: Strong Q1 2025 Results Driven by CX Innovation
Freshworks Delivers Strong Q1 2025 Results Driven by Customer-Centric Innovation Customer Experience at the Core Freshworks Inc. has once again demonstrated the power of putting...
Infosys Posts 6.1% YoY Growth with Expanding Margins
Infosys Delivers Exceptional Growth with Robust Financial and Operational Performance Infosys, a global leader in digital services and consulting, continues to excel with remarkable results...