Tag : Freshworks

CX BenchmarksNews

Freshdesk and Freshservice AI Innovations by Freshworks: Transforming CX and EX in 2025

Editor
Customer and employee experience (CX and EX) teams today face a common yet complex challenge—fragmentation. Juggling multiple tools, channels, and workflows creates inefficiencies that slow...
Executive Appointment

Freshworks: Ian Tickle Named Chief of Global Field Operations

Editor
Freshworks Elevates Customer Experience Leadership with Ian Tickle’s Permanent Appointment: Strategic Move Reinforces Company’s Commitment to Customer-Centric Growth Customer experience leaders across industries continue watching...
CX TrendsLatest Insights/BlogsNews

Freshworks: Strong Q1 2025 Results Driven by CX Innovation

Editor
Freshworks Delivers Strong Q1 2025 Results Driven by Customer-Centric Innovation Customer Experience at the Core Freshworks Inc. has once again demonstrated the power of putting...
CX TrendsLatest Insights/BlogsNews

Freshworks Partner Program Enhances CX and Partner Growth

Editor
Freshworks just launched a new partner program. This program aims to improve customer experiences. It also expands reseller and services offerings. Uncomplicated service software is...