Rajnish Gupta of Tenable on Tackling Hidden SaaS Risks
Rajnish Gupta, Managing Director and Country Manager at Tenable India, joins CX Quest for a compelling conversation on the future of cloud AI security—a critical...
Tag : customer trust
Otipy CX Collapse: From Fresh Promise to Silent Shutdown
Rise and Fall of Otipy: A CX Powerhouse Undone by Silence, Speed, and Strain How an innovative Indian agritech startup reshaped the farm-to-table experience—and how...
Black Sun Rising: A CX Parable in Disguise
What a Political Thriller Teaches Us About CX: Lessons from Black Sun Rising Introduction Otho Eskin’s upcoming novel Black Sun Rising is not a traditional...
Cybersecurity in Customer Experience: Trust Through Protection
The Role and Evolution of Customer Experience (CX): A Cybersecurity-Centric Approach Customer experience (CX) has evolved significantly over the years. No longer limited to in-store...
Gopal Chhetri: Driving Customer-Centric Innovation at CGI
An Exclusive Conversation with Gopal Chhetri of CGI Profile: Gopal ChhetriSenior Vice-President, Multi-Industry and Government, Asia Pacific Global Delivery Centers of Excellence, CGI Gopal Chhetri...
ThinkByte: Balancing Technology and Real-World Needs
In today’s fast-paced digital world, artificial intelligence is no longer a futuristic concept—it’s a driving force behind business transformation. However, true innovation isn’t just about...
Ethical CX Leadership: How Sony Builds Trust and Loyalty
Ethics as a CX Differentiator: How Sony’s Commitment to Integrity Shapes Customer Trust Customer experience (CX) is no longer just about great products or seamless...
Andy Thompson Enhances Customer Trust with CyberArk
Simplifying Cybersecurity: How Andy Thompson Helps Businesses Secure Their Digital Future with CyberArk Introduction Cybersecurity is no longer just an IT concern—it is a critical...
CITTA: Akanksha and Tanay Sharma Redefining Skincare
CXQuest exclusive Interview with Akanksha & Tanay Sharma, co-founders of CITTA: Pioneering Transparency and Innovation in Skincare Opening & Introduction At CXQuest, we celebrate trailblazers...
Los Angeles Wildfires: CX Lessons Amid Crisis
CX Lessons from the Los Angeles wildfires: Building Resilience, Trust, and Support Systems Amid Crisis The devastating wildfires in Los Angeles highlight the critical importance...