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Tag : crisis management

CXQuest ExclusiveExpert OpinionsLatest Insights/Blogs

Defence Sector CX Surge: Experience that Drives Trust

EditorMay 18, 2025May 18, 2025
by EditorMay 18, 2025May 18, 20250174
CX in Action: How the Defence Sector’s 44% Surge Proves the Power of Experience In just seven days, India’s defence sector witnessed a 44% surge....
agile responseB2B CXBrand Loyaltycrisis managementCustomer ExperienceCXdefence sectordigital transformationemotional CXIndiatrust
CXQuest ExclusiveLatest Insights/Blogs

Los Angeles Wildfires: CX Lessons Amid Crisis

EditorJanuary 11, 2025January 11, 2025
by EditorJanuary 11, 2025January 11, 20250189
CX Lessons from the Los Angeles wildfires: Building Resilience, Trust, and Support Systems Amid Crisis The devastating wildfires in Los Angeles highlight the critical importance...
climate crisiscommunication strategiescrisis managementcustomer trustCX lessonsdisaster responseemergency preparednessempathy in CXLos Angeles wildfireswildfire preparedness
Latest Insights/BlogsNews

Kantamanto Market Fire: Redefining CX in Sustainable Fashion

EditorJanuary 7, 2025January 7, 2025
by EditorJanuary 7, 2025January 7, 20250149
Photo: Tonia-Marie Parker, courtesy of the Or Foundation...
circular economycrisis managementCustomer ExperienceCXethical fashionfashion brandsglobal fashionKantamanto Marketmarket recoverysecondhand clothingsustainabilitysustainable fashiontextile wasteThe Or Foundationupcycling

Freshservice Journeys: Revolutionizing Employee Experience

EditorJuly 6, 2025July 6, 2025
by EditorJuly 6, 2025July 6, 20250

Zomato Crisis: Recent Changes Are Damaging the Brand and CX

EditorJuly 6, 2025July 6, 2025
by EditorJuly 6, 2025July 6, 20250

Passwordless Authentication: Nymi and Caliber Technologies

EditorJuly 6, 2025July 6, 2025
by EditorJuly 6, 2025July 6, 20250

MobiKwik Leadership Changes: New CTO and SVP

EditorJuly 5, 2025July 5, 2025
by EditorJuly 5, 2025July 5, 20250

Epson Local Manufacturing Move: A CX Game-Changer

EditorJuly 5, 2025July 5, 2025
by EditorJuly 5, 2025July 5, 20250

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