CX Strategy Archives - Page 3 of 17

New Relic Appoints Masakiyo Furudate to Redefine Observability Leadership in Japan

EditorApril 13, 2026April 13, 2026

by EditorApril 13, 2026April 13, 20260157

New Relic Appoints Masakiyo Furudate at a moment when observability is undergoing a structural transformation—from a backend monitoring capability to a front-line driver of customer...

CX Strategy Digital Transformation

Risk Management Governance Redefines CX Strategy

EditorApril 13, 2026April 13, 2026

by EditorApril 13, 2026April 13, 20260135

Scale vs Trust: Why Risk Management Governance Is Becoming the New CX Backbone In digital commerce, scale has traditionally been the ultimate competitive weapon. More...

AI & CX Technology CX Strategy

Customer Trust in CX: Designing Scalable, Human-Centric Experience Systems

EditorApril 13, 2026April 13, 2026

by EditorApril 13, 2026April 13, 20260125

Customer Trust in CX is no longer abstract—it is engineered through data, governance, and experience design. This analysis explores how enterprises can scale personalization, simplify...

CX Strategy CX Transformation

RSWM Ltd. unveils AW27 denim collection redefining textile CX

EditorApril 12, 2026April 12, 2026

by EditorApril 12, 2026April 12, 20260134

RSWM Ltd. unveils AW27 denim collection as Experience Engineering Platform RSWM Ltd. unveils AW27 denim collection at a time when the textile industry is undergoing...

Connectivity & Infrastructure CX Strategy Logistics & Supply Chain

Egypt’s Dry Port Project Redefines Logistics Experience in MEA

EditorApril 10, 2026April 10, 2026

by EditorApril 10, 2026April 10, 20260137

Egypt’s Dry Port Project Signals a Shift from Infrastructure to Experience The launch of Egypt’s Dry Port Project marks more than a construction milestone—it signals...

CX Strategy E-Commerce Retail CX

India Pet Care Market Growth: How Flipkart Is Turning Pet Care into an Emotional Commerce Engine

EditorApril 10, 2026April 10, 2026

by EditorApril 10, 2026April 10, 20260147

The Rise of India Pet Care Market as a Lifestyle Shift The acceleration of India Pet Care Market Growth is no longer just an economic...

CX Strategy SaaS

Freshworks Appoints Kuntal Vahalia to Drive Partner-Led Growth

EditorApril 9, 2026April 9, 2026

by EditorApril 9, 2026April 9, 20260451

Freshworks Appoints Kuntal Vahalia at a pivotal moment in enterprise SaaS evolution—where growth is no longer dictated by product capability alone, but by the strength...

Customer Experience (CX)CX Strategy

YORK Cooling Pod in Jeddah Signals Shift to Experiential CX

EditorApril 5, 2026April 5, 2026

by EditorApril 5, 2026April 5, 20260141

YORK Cooling Pod in Jeddah Turns Cooling into a Tangible Customer Experience The launch of the YORK Cooling Pod in Jeddah represents a meaningful shift...

Customer Experience (CX)CX Strategy

Cipla Expands US Respiratory Portfolio: What It Means for Access and CX in Specialty Care

EditorApril 5, 2026April 5, 2026

by EditorApril 5, 2026April 5, 20260156

Cipla Expands US Respiratory Portfolio: Redefining Access and Experience in Specialty Care The announcement that Cipla Expands US Respiratory Portfolio with the approval of generic...

CX Strategy Digital Transformation

Antier Expands Global Web3 Consulting to Drive Enterprise Digital Economies

EditorApril 5, 2026April 5, 2026

by EditorApril 5, 2026April 5, 20260146

Antier Expands Global Web3 Consulting: Bridging Strategy, Technology, and Customer Experience in Digital Economies The announcement that Antier Expands Global Web3 Consulting capabilities comes at...

Category : CX Strategy

New Relic Appoints Masakiyo Furudate to Redefine Observability Leadership in Japan

Risk Management Governance Redefines CX Strategy

Customer Trust in CX: Designing Scalable, Human-Centric Experience Systems

RSWM Ltd. unveils AW27 denim collection redefining textile CX

Egypt’s Dry Port Project Redefines Logistics Experience in MEA

India Pet Care Market Growth: How Flipkart Is Turning Pet Care into an Emotional Commerce Engine

Freshworks Appoints Kuntal Vahalia to Drive Partner-Led Growth

YORK Cooling Pod in Jeddah Signals Shift to Experiential CX

Cipla Expands US Respiratory Portfolio: What It Means for Access and CX in Specialty Care

Antier Expands Global Web3 Consulting to Drive Enterprise Digital Economies

Janjati Sanskritik Samagam and the Rise of Cultural Experience Platforms in Modern...

Yagy Secures 18 Multi-year Enterprise Contracts as FoodTech Infrastructure Expands

IT Resilience Podcast Series for Customer Continuity Expands Enterprise Availability Conversations

CrowdStrike Integrates Claude Compliance API With Falcon Platform for Enterprise AI Governance

AI-Powered Farmer Experience Transformation: IIT Ropar’s ANNAM.AI and the Rise of India’s...

Smartphone Manufacturing: India Is Now World Leader in...

Semiconductor Chip: India’s First Made-in-India by December 2025

AWS Outage: What Caused the 2025 Internet Meltdown...

BRICS Nations Are Breaking Free from Dollar Dominance...

Kompact AI / Accessible AI: A Customer-Centric Revolution