Author : Editor

https://cxquest.com - 1277 Posts - 0 Comments
News

Rural Dairy Farming: FAME Empowering India’s Rural Livelihoods with Sustainable Growth

Editor
by Editor0184
Addressing Real-World CX/EX Challenges in Rural Dairy Farming In rural India, dairy farming isn’t just an occupation—it’s a livelihood that sustains millions. Yet the sector...
CXQuest ExclusiveExpert OpinionsThought Leaders

2026 and CX: The AI Survival Kit, Industry by Industry

Editor
by Editor0232
CX in 2026: Which Industry Do You Belong To? You’re about to lose customers to competitors who figured out something you haven’t yet. 2025 is...
CXQuest ExclusiveExpert Opinions

Beyond Generative AI: Transforming Customer Experience in 2025

Editor
by Editor0435
Transforming Customer Experience with AI: Beyond Generative AI In today’s fast-paced digital market, delivering exceptional customer experience (CX) has become a tough challenge for businesses....
CXQuest ExclusiveExpert OpinionsThought Leaders

AI Hallucinations in Customer Support: Risks, Causes & Prevention

Editor
by Editor0413
When AI Gets It Wrong: Managing AI Hallucinations in Customer Support – by Nataliia Onyshkevych, CEO of EverHelp In support environments, AI hallucinations are not...
Expert Opinions

Predictive Analytics: Unlocking Customer Experience Excellence in 2025

Editor
by Editor0300
Lacking Predictive Analytics and Facing Real-World CX and EX Challenges Today Customer experience (CX) and employee experience (EX) continue to challenge businesses amid rising expectations....
Award & RecognitionNews

ISG Star of Excellence: Recognizing CX Leadership in 2025

Editor
by Editor0166
The latest insights from the 2025 ISG Star of Excellence Awards underscore critical trends and lessons in customer experience (CX) and employee experience (EX) that...
News

New Aadhaar App: Enhanced Privacy, Selective Sharing & Offline Verification Features

Editor
by Editor0242
UIDAI’s New Aadhaar App: Revolutionizing Offline Verification for Enhanced Privacy and User Control In today’s fast-evolving customer experience (CX) landscape, security and privacy are paramount....
Latest Insights/BlogsNews

New Labour Codes in India: Impact on CX and EX Leaders

Editor
by Editor0238
Navigating the New Labour Codes: What India’s Workforce Reform Means for CX and EX Leaders Across India’s technology corridors this week, a common conversation echoed...