MVP to MVX: Zoho’s Prashanth Krishnaswami Redefines Customer Experience
Interview Feature with CX Quest Imagine reaching out to customer support in 2025: an AI-driven chatbot greets you instantly, but it fails to understand the...
Tag : CXQuest Interview
Culture Transformation in CX: Annette Franz on the Power of Employee and Customer Understanding
Imagine a boardroom where metrics flash on screens and strategies unfold on slides, yet the real story simmers in the quiet moments—when an employee hesitates...
Conversational AI Powering the Next Wave of Real-time CX Innovation
In the age of instant communication and hyper-personalized experiences, real-time engagement has become the backbone of modern customer experience. Few companies embody this shift better...
Diabetes Awareness with Kiara Powar: Redefining Sports and Health Advocacy
Kiara Powar stands out as India’s youngest sports presenter and a passionate advocate for Type 1 diabetes, whose inspiring story bridges the worlds of sports,...
Kalakriti Art Gallery: Rekha Lahoti on Nurturing Cultural Experiences Beyond Canvas
Nestled in the heart of Hyderabad’s Banjara Hills, Kalakriti Art Gallery has been more than a space for exhibitions—it has become a living dialogue between...
Clavrit: Insights from Amarjeet Dangi on CX Innovation
Transforming Customer Experience Through Technology: A CX Dialogue with Amarjeet Dangi, Founder & CEO, Clavrit Opening: Amarjeet Dangi, Founder and CEO of Clavrit Digital Solutions...
DhatuScrap CX Transformation in B2B Metal Procurement
In this exclusive CX Quest conversation, we sit down with Abhinav Raj, Co-Founder of DhatuScrap, a company rapidly transforming the metal procurement and recycling landscape...