AI-Powered CX Delivers Real Value in 2025: Verint CX 2025 Report
AI-Powered CX: The 2025 Reality Check Remember when chatbots felt like talking to a wall? Well, those days are officially over. According to Verint’s latest...
Tag : Customer Support
CX Teams: Six Game-Changing Insights for CX Excellence
Customer experience teams or CX teams face unprecedented challenges today. However, breakthrough insights emerge when organizations dig deeper into customer behavior patterns. Furthermore, these discoveries...
Squarebox AI: Vinil Chandra’s Revolutionizing CX for SMBs in India
From architecting Telangana’s digital governance systems to powering the tech stack of 30+ early-stage startups, Vinil Chandra has worn many hats — all while staying...
Freshworks Partner Program Enhances CX and Partner Growth
Freshworks just launched a new partner program. This program aims to improve customer experiences. It also expands reseller and services offerings. Uncomplicated service software is...