Avaya: AI Orchestration in CX is Revolutionizing Contact Centers
AI Orchestration study by Avaya: The Game-Changer for Customer Experience in Contact Centers In the fast-evolving world of customer experience (CX), artificial intelligence (AI) is...
Tag : AI in CX
AI Companion: Zoom Transforming CX with Smart Automation
In today’s fast-paced business environment, companies constantly seek ways to enhance customer experience (CX). One significant advancement aiding this endeavor is the integration of artificial...
Databricks AI Tools Enhance CX with Smarter AI Agents
How Databricks AI Tools Revolutionize Customer Experience with Smarter AI Agents Artificial intelligence (AI) is reshaping customer experience (CX) across industries. However, many enterprises still...
Top 5 CX Trends for 2025: Shaping Customer Experience
Top 5 CX trends shaping customer experience in 2025 By – Abhinandan Jain, Chief Growth Officer, Startek Customer expectations are evolving faster than ever, and...