Category : CXQuest Exclusive

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Experiential Tourism Trends Redefining Customer Experience

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How Experiential Tourism Redefines Customer Expectations and Hospitality Success Introduction The tourism industry is undergoing a significant transformation, driven by evolving customer preferences and expectations....
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CX Strategies for G20 Economies: Growth and Citizen Satisfaction

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CX-Centric Transformation: How CX Strategies for G20 Economies Can Drive Growth and Citizen Satisfaction Introduction: The Growing Relevance of CX in Global Economies Customer experience...
CXQuest ExclusiveInterview

Pasta Street Interview: Redefining Italian Cuisine in India

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Welcome to CXQuest, where we explore the stories behind exceptional customer experiences and innovative business strategies. Today, we proudly welcome Mr. Manish Kumar, Executive Director...
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Intel’s Missed Opportunities: A Lesson in CX and Innovation

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Intel’s Missed Opportunities: A CX Perspective on Strategic Missteps Intel, once a dominant force in the semiconductor industry, faced significant setbacks due to strategic missteps...
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Singapore’s Farming Dream: I.F.F.I Turned Into a S$39.4M Failure

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How the Dream of Singapore’s Indoor Mega-Farm Collapsed: A CX-Focused Analysis of I.F.F.I’s $39.4M Failure in Singapore’s Farming Dream Introduction The collapse of Indoor Farm...
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Data Protection CX Revolution: Transparency and Accountability

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Data Protection CX Revolution: Transparency and Ethical Accountability In Part One, we discussed how customer experience (CX) can thrive through trust and transparency in data...