Future of CX in Healthcare: Trends, Ethics, and Innovations
The Future of Customer Experience (CX) in Healthcare: Innovations, Case Studies, and Ethical Challenges Introduction The healthcare industry is undergoing a seismic shift, driven by...
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Gurpal Singh on Transforming CX at Startek
At Startek, delivering world-class customer experience (CX) has been the cornerstone of their success for over 35 years. With an expansive reach across 13 countries...
Customer Experience Architect: Role and Responsibilities
The Role of a Customer Experience Architect: A Comprehensive Guide In today’s rapidly evolving technological landscape, businesses are increasingly turning to Customer Experience (CX) Architects...
Evolution of GenAI as the Data Storyteller In 2025
This article (Evolution of GenAI as the Data Storyteller In 2025) is attributed to Mr. Anurag Sanghai, Principal Solutions Architect, Intellicus (From Kyvos) In his...
Sweden Crime and Immigration: A CX Perspective
Sweden Crime and Immigration Challenges: A CX Perspective on Balancing Stakeholder Expectations Sweden’s recent struggles with crime and immigration policies provide an insightful case study...
Saurabh Agrawal Revolutionizing Indian Apparel Market
Welcome to CXQuest, where we delve deep into the stories of industry leaders who are redefining customer experience and innovation. Today, we are thrilled to...
Sudha Rajagopalan: Customer Experience Expertise Insights
Hello, and welcome to this insightful conversation with Sudha Rajagopalan. Today, we’re excited to explore customer experience in exhaustive detail and gain valuable perspectives from...
Los Angeles Wildfires: CX Lessons Amid Crisis
CX Lessons from the Los Angeles wildfires: Building Resilience, Trust, and Support Systems Amid Crisis The devastating wildfires in Los Angeles highlight the critical importance...
Canada as the 51st State: Economic and Social Insights Analytics
Analyzing Canada as the 51st State: A Customer Experience Analytics Perspective Customer experience (CX) analytics is not only a tool for businesses but also offers...
Urban Space Co-founder Rohit Agarwal on Innovation and CX
At CXQuest.com, we are thrilled to welcome Rohit Agarwal, the dynamic Business Head and Co-founder of Urban Space, a homegrown brand redefining the home furnishings...