The Design Studio: An Interview With Founder Umesh Sharma
The Design Studio (TDS) is a renowned firm specializing in architecture, interiors, designs, and real estate. Founded by the esteemed architect Umesh Sharma, TDS is...
Category : CX Trends
Utopian Drinks: Abhishek Sarwate Drives a Health Revolution
In the ever-evolving landscape of consumer experience (CX), brands that prioritize health, convenience, and transparency stand out. Utopian Drinks, founded by Abhishek and Shweta Sarwate,...
Aspect Hospitality: Elevating CX in India’s Restaurant and Bar Scene
Aspect Hospitality: Crafting Exceptional Customer Experiences in India’s Dynamic Dining Scene Aspect Hospitality, a prominent subsidiary of Aspect Global Group, is making significant strides in...
Genesys Cloud: Scaling AI for Enhanced CX and Orchestration
Genesys customers are achieving new levels. They scale cloud and AI capabilities. This happens in fiscal year 2025. They realize new levels of experience orchestration....
Freshworks Partner Program Enhances CX and Partner Growth
Freshworks just launched a new partner program. This program aims to improve customer experiences. It also expands reseller and services offerings. Uncomplicated service software is...
Cohesity Nutanix Integration: Database Protection, Cyber Resilience
Cohesity and Nutanix now integrate seamlessly. This integration streamlines critical database operations. Furthermore, it increases overall resilience. Cohesity is a leading AI-powered data security provider....
Amar Choudhary: Transforming CX with AI at 1Lattice
In today’s hyper-competitive market, delivering exceptional customer experiences (CX) is no longer a differentiator—it’s a necessity. In fact, organizations that harness data-driven insights and AI-powered...
Vibhanshu Mishra on CX: Food, Heart & Hospitality
Vibhanshu Mishra Philosophy: Crafting Meaningful Customer Experiences Through Food and Connection Vibhanshu Mishra, the CEO & Founder of Chalu Apna Desi Chinese and Banaraswala, offers...
Santanu Guha Roy on Exceptional CX in Hospitality
Santanu Guha Roy’s Vision for Elevating Customer Experience in Hospitality Santanu Guha Roy, the General Manager of Hotel Holiday Inn Kolkata Airport, offers a compelling...
Anurag Sanghai: An Interview on Data & Customer Experience
In today’s dynamic business environment, understanding the customer is paramount. Data-driven insights are no longer a luxury but a necessity for crafting exceptional customer experiences....