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Observability Report 2025: How Telcos and IT Leaders Can Transform CX with AI-Driven Insights

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by Editor0410
Released by New Relic, the 2025 Observability Report for Telecom & Technology arrives at a pivotal moment for the industry. Telecom and IT organizations are...
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Microchip Technology Power Monitors Revolutionize CX Battery Life

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by Editor0364
Microchip Technology Powering Up CX: How Ultra-Efficient Monitoring Transforms Battery-Driven Experiences Imagine a field service technician in remote areas. Their handheld device dies mid-diagnosis. Frustration...
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Predictive CX: Chris Hunter’s ServiceTitan Vision for HVAC AI

Editor
by Editor0240
AI’s Bold Leap in HVAC: Predictive CX or Just Hype? Picture this. Your HVAC tech arrives late again. The customer fumes. Downtime costs skyrocket. Sound...
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CorpNet CEO Nellie Akalp on Entrepreneurship and Business Compliance

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by Editor0368
Nellie Akalp is a trailblazing entrepreneur, devoted business expert, and the dynamic CEO of CorpNet.com, known as the smartest way to start a business, register...
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New Bills Impact CX: Parliament’s 2025 Tax Reforms Explained

Editor
by Editor0468
From Tax Tables to Customer Touchpoints: How Parliament’s New Bills Reshape Business Operations and Customer Experience Imagine navigating a critical customer transaction at your retail...
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EPOCH Framework: Unlocking Human Strengths in AI Workplaces

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by Editor0434
The quiet crisis in many CX and EX teams today is not technology. It is confidence.Frontline managers, contact center leaders, and HR heads feel the...
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GPS Spoofing Threat: How Cyberattacks Are Disrupting Aviation Safety and Passenger Trust

Editor
by Editor0508
When Digital Trust Takes Flight: What India’s Airport GPS Spoofing Incident Means for CX Leaders Your passengers are boarding. Systems show green. Air traffic controllers...