Author : Editor

https://cxquest.com - 1549 Posts - 0 Comments
CX StrategyDigital ExperienceIndustry TrendsNewsTech Trends

AONMeetings Earns 30+ G2 Spring 2026 Rankings, Expands in India

Editor
CXQuest.com examined a timely shift in the video collaboration market. AONMeetings has secured recognition in more than 30 Spring 2026 reports from G2. The company...
CX LeadershipExperience EconomyStrategyTech TrendsTrends

AVGC-XR Multi-State MOU: How IICT Is Reshaping India’s Creative Tech Ecosystem

Editor
A Multi-State AVGC-XR Alliance: What It Means for CX and EX Leaders Imagine a gaming start-up in Kochi.Its artists work in isolation.Its curriculum feels outdated.And,...
CX LeadershipDigital TransformationE-commerce TrendsStrategy

Flipkart Group Strengthens Leadership

Editor
Flipkart Group Strengthens Leadership with Key VP Appointments to Scale Supply Chain and Corporate Communications When Growth Outpaces Governance, Who Steadies the Ship? It’s 10:30...
AI & AutomationContact Center InnovationCX StrategyDigital Transformation

AI-Human Harmony: How Exotel Is Redefining Sales & Customer Experience with Agentic AI

Editor
Exotel’s approach centers on what it calls an AI-Human Harmony model. AI manages repetition and scale. Humans own empathy and judgment. Can AI Truly Transform...
Customer Experience (CX)Digital TransformationStrategyTech TrendsTrendsUtilities

Advanced Metering Infrastructure: How Genus Power’s 26M Smart Meter Milestone Redefines Utility CX Strategy

Editor
CXQuest.com recently examined how Genus Power crossed 26 million smart meter deployments worldwide. The milestone is not just scale. It reflects operational maturity in Advanced...
CX LeadershipExecutive MovementNewsStrategy

Motorola Appoints Ipshita Chowdhury as Marketing Head for India; Elevates Enterprise-Grade AI Execution to MEA

Editor
When Growth Surges, Does Your Marketing Model Scale With It? Picture this. It’s 8:45 a.m. The Q3 numbers just landed in your inbox.Growth is up...
CXQuest ExclusiveInterviewLeadershipLeadership & GovernanceLeadership Insights

AI-Native Enterprise Platforms: How Responsive Is Re-Architecting SaaS for Governed Intelligence

Editor
AI-Native Enterprise Platforms: Are We Finally Moving Beyond AI Copilots? Ever watched a promising AI chatbot derail a high-stakes RFP response? A sales team races...
CX TrendsE-CommerceMarketplace InnovationStrategy

Zero Referral Fees: How Amazon India’s 2026 Move Reshapes CX, Seller Economics & Marketplace Growth

Editor
When Fees Become Friction: What Amazon India’s Zero Referral Fees Move Means for CX Leaders Imagine a small seller in Hubballi. She sources sarees from...
Customer Experience (CX)Experience DesignHospitality CXStrategyTravel & Tourism

Mitsui Garden Hotel Sapporo Reopens with Experience-Led Transformation Strategy

Editor
On February 1, 2026, Mitsui Garden Hotel Sapporo reopened after a full transformation led by Mitsui Fudosan Co., Ltd. and Mitsui Fudosan Hotel Management Co.,...
CX LeadershipSemiconductor & ESDMStrategyTechnology & InnovationTrends

DeepTech Hackathon Sparks India’s Semiconductor & Edge AI Breakthrough

Editor
DeepTech Hackathon Ignites India’s Next Wave of Semiconductor & AI Innovation Imagine a packed auditorium in Bengaluru. Ten student teams stand before industry veterans. Their...