Federal Bank CX Elevates with Vidya Balan as Brand Ambassador
Federal Bank Elevates Customer Experience with Vidya Balan as Brand Ambassador Federal Bank reinforces its commitment to customer experience (CX) by appointing Vidya Balan as...
Tag : trust
Top 5 CX Trends 2025: Shaping the Future of Customer Experience
The Evolution of Customer Experience: SurveySensum’s Top 5 CX Trends for 2025 In the ever-changing world of customer experience (CX), businesses must evolve constantly to...
Forrester Warns Banks Face a CX Crisis in 2025
As digital transformation accelerates, the banking industry faces a pivotal challenge: maintaining customer loyalty while navigating the complexities of digitization. According to Prediction 2025 by...