CX StrategyEmployee ExperienceIndustry InsightsWhitepapers/Case StudiesZomato’s Road Safety Initiative: Redefining Experience-Led Safety in Last-Mile CXEditorJanuary 14, 2026January 14, 2026 by EditorJanuary 14, 2026January 14, 2026096 When Safety Becomes Experience: What Zomato’s Road Safety Initiative Teaches CX Leaders About Trust at Scale Imagine this. It’s 9:30 p.m. The rain has turned...