ASIC Finfluencer Crackdown: Global Action Protects CX
ASIC’s Global Crackdown on Unlawful ‘Finfluencers’: What This Means for Customer Experience A New Era of Financial Accountability The financial landscape continues evolving rapidly. Meanwhile,...
Category : CX Trends
Freddy Agentic AI Customer Service Transforms Support Ops
The AI Revolution in Customer Experience: How Freshworks is Transforming Service Operations Customer experience has reached a pivotal moment. Meanwhile, businesses struggle with endless tickets,...
Java Vulnerability Detection: Eliminating False Positives
How Precision Security Tools Transform Customer Experience Through Better Developer Productivity Security vulnerabilities create ripple effects that ultimately impact customer experience. However, traditional Java vulnerability...
LCNC CX: Balancing Speed with User-Centric Design
The LCNC Wake-Up Call: Prioritizing Customer Experience in the Rush for Speed The Low-Code/No-Code (LCNC) industry stands at a critical crossroads. Meanwhile, customer experience principles...
Enterprise DLP: eScan’s Revolutionary Data Protection Solution
How eScan’s Enhanced Enterprise DLP Solution Revolutionizes AI Security for Modern Businesses Today’s digital workplace presents unprecedented challenges for customer experience professionals. Meanwhile, artificial intelligence...
Home Entertainment: Formovie Redefining Smart Projector CX
From Multiplex to Living Room: Sushil Motwani on Redefining CX in India’s Home Entertainment Revolution In the wake of the pandemic, the way India consumes...
ESAF Bank: Kyndryl Powers Digital Banking Revolution
Kyndryl Revolutionizing Rural Banking for ESAF Bank Through Technology-Driven Customer Excellence In today’s rapidly evolving banking landscape, customer experience stands as the ultimate differentiator. Consequently,...
Tiger Analytics Enterprise AI Partner Win Redefines CX Strategy
CX Transformation Through Enterprise AI: Tiger Analytics Named 2025 Databricks Enterprise AI Partner of the Year In today’s rapidly evolving business landscape, customer experience (CX)...
Marriott International: Luxury Dining Series Redefines Culinary CX
Rediscovering Culinary Roots: Marriott International Recipe for Exceptional Customer Experience In a world where customer expectations evolve faster than ever, the hospitality industry faces the...
DxMinds Indo Sakura Tech Merger Powers Global CX
Japan’s Technology Meets India’s Innovation to Deliver Global Solutions with the Recent Merger Between DxMinds Innovation Labs Pvt Ltd and Indo Sakura Software Japan K.K....