7-Eleven Brands with Heart Show Purpose-Driven Innovations
The Role of Customer Experience in 7-Eleven Brands with Heart™ Showcase 2025 In today’s competitive retail landscape, prioritizing customer experience (CX) is no longer optional—it’s...
Category : CX Trends
Customer Experience Architect: Role and Responsibilities
The Role of a Customer Experience Architect: A Comprehensive Guide In today’s rapidly evolving technological landscape, businesses are increasingly turning to Customer Experience (CX) Architects...
Tech Adoption Index: Insights into Global Digital Transformation
The Tech Adoption Index: A New Benchmark for Digital Transformation Tech Mahindra, in collaboration with The Wall Street Journal Intelligence, unveiled The Tech Adoption Index...
Top 5 CX Trends for 2025: Shaping Customer Experience
Top 5 CX trends shaping customer experience in 2025 By – Abhinandan Jain, Chief Growth Officer, Startek Customer expectations are evolving faster than ever, and...
Protocol AI for Trials by Risklick Transforms Medical Devices
Risklick Revolutionizes Clinical Trials with AI-Driven Protocol AI The landscape of clinical trials for medical devices has taken a transformative leap forward. Risklick, a Swiss...
SBI Life Insurance New Business Premium Hits ₹26,256 Crores
Customer Experience Excellence: A Closer Look at SBI Life Insurance Remarkable 2024 Performance SBI Life Insurance, a pioneer in India’s life insurance sector, has demonstrated...
2025 Edelman Trust Barometer Reveals Trust Crisis
Customer Experience in a Grievance-Based Society: A Path Toward Trust Restoration Reveals 2025 Edelman Trust Barometer The 2025 Edelman Trust Barometer reveals a profound shift...
JSW MG Motor India at Bharat Mobility Expo 2025
Redefining Customer Experience in Mobility: JSW MG Motor India’s Innovations at Bharat Mobility Global Expo 2025 At the Bharat Mobility Global Expo 2025, JSW MG...
Trump 2025 and Startups: The CX Revolution
Trump 2025 and the Startup Ecosystem: The CX Revolution As 2025 unfolds, the tech startup ecosystem faces both challenges and opportunities fueled by political, economic,...
Trends for 2025: Trump Administration Opportunities & Challenges
CX-Centric Insights into Forecasting Possible Trends for 2025 Customer experience (CX) is more than just a business buzzword—it’s the lifeline connecting organizations to their audiences....