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Freshworks First Quarter 2026 Results Reveal AI CX Shift

EditorMay 6, 2026May 6, 2026
by EditorMay 6, 2026May 6, 20260266
Freshworks First Quarter 2026 Results Signal the Rise of AI-Led Experience Platforms The Freshworks First Quarter 2026 Results are not just a financial update—they mark...
AI copilotCXenterprise softwareEXFreshworksITSMSaaS
AI & AutomationCustomer Experience (CX)

8×8 Addresses AI Gaps for CX by Eliminating Operational Friction Across the Stack

EditorMay 6, 2026May 6, 2026
by EditorMay 6, 2026May 6, 20260294
The Moment CX Execution Broke 8×8 Addresses AI Gaps for CX at a time when enterprises are no longer struggling with CX intent—but with execution....
8x8AI in CXAnalyticsAuthenticationcontact centerCRM IntegrationCustomer ExperienceCX platforms
CybersecuritySecurity & Identity

State of Workforce Password Security Report 2026 Reveals AI-Security Gap

EditorMay 5, 2026May 5, 2026
by EditorMay 5, 2026May 5, 20260220
State of Workforce Password Security Report 2026: AI Ambition vs Identity Reality The State of Workforce Password Security Report 2026 surfaces a structural contradiction that...
AI securityCXcybersecurityenterprise ITidentity managementzero trustZoho
Customer Experience (CX)Technology

Tempt Enters Premium Audio Segment with Launch of Rebel Air, Enigma & BoomBuddy Wireless Speakers

EditorMay 5, 2026May 5, 2026
by EditorMay 5, 2026May 5, 20260259
The Moment Audio Stopped Being a Device—and Became an Experience Tempt Enters Premium Audio Segment with Launch of Rebel Air, Enigma & BoomBuddy Wireless Speakers...
audio innovationconsumer electronicsCX strategypremium audioTemptwireless speakers
Artificial IntelligenceCybersecurityEnterprise Security

AI Gateway Control Plane Drives Palo Alto–Portkey Deal

EditorMay 5, 2026May 5, 2026
by EditorMay 5, 2026May 5, 20260240
AI Gateway Control Plane: Palo Alto Networks’ Strategic Bet on Securing Autonomous AI The emergence of the AI Gateway control plane marks a decisive inflection...
AI governanceAI securityAutonomous AgentsControl PlanePalo Alto NetworksPortkey
Artificial IntelligenceSemiconductor & ESDM

Applied Materials Elevates Advanced Packaging Portfolio for AI Scale

EditorMay 4, 2026May 4, 2026
by EditorMay 4, 2026May 4, 20260356
Applied Materials Elevates Advanced Packaging Portfolio in the AI Compute Era The semiconductor industry is entering a decisive inflection point where performance is no longer...
AI chipsApplied MaterialsASMPTchipletsECDNEXXpanel-level packagingSemiconductor Packagingsemiconductor strategy
Artificial IntelligenceTechnology

GalaxEye Launches Mission Drishti: World’s First OptoSAR Satellite

EditorMay 4, 2026May 4, 2026
by EditorMay 4, 2026May 4, 20260255
GalaxEye Launches Mission Drishti: From Satellite Launch to Decision Intelligence Infrastructure GalaxEye Launches Mission Drishti, introducing the world’s first OptoSAR satellite that combines SAR and...
earth observationGalaxEyeISROMission DrishtiNSILOptoSARSAR Imagingsatellite dataSpaceTech
CX StrategyFintechReal Estate CX

Square Yards FY26 Results: Revenue Hits INR 2,086 Cr, EBITDA Surges

EditorMay 3, 2026May 3, 2026
by EditorMay 3, 2026May 3, 20260243
Square Yards FY26 Results show the company achieving INR 2,086 crore revenue and INR 176 crore EBITDA, marking a shift toward platform-led, integrated real estate...
CX strategyfintechIndia Real EstatePropTechReal Estate PlatformSquare YardsUrban Money
News

Padma Doree Redefines Indigenous Luxury Through CX Platform Strategy

EditorMay 1, 2026May 1, 2026
by EditorMay 1, 2026May 1, 20260818
Padma Doree: Reimagining Indigenous Luxury Through a Platform-Led CX Shift Padma Doree marks the launch of a cross-regional textile platform integrating Chanderi and Eri Silk...
AI & CX TechnologyCustomer InsightsCX StrategyDigital Transformation

AI in CX Strategy: Why Orchestration Beats Adoption

EditorMay 1, 2026May 1, 2026
by EditorMay 1, 2026May 1, 20260278
AI adoption is no longer impressive. ROI is.That’s the shift redefining AI in CX strategy right now. AI in CX Strategy: From Adoption to Accountability...
AI in CXAI ROICustomer Experience Strategydigital transformationknowledge managementSales CXSRM

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Hospitality CX Strategy: Lisa Checchio on Human-Centered Growth in the AI Era

EditorNovember 3, 2026November 3, 2026
by EditorNovember 3, 2026November 3, 20260

BSM India Experience Store: Rethinking Industrial CX in India

EditorOctober 16, 2026October 16, 2026
by EditorOctober 16, 2026October 16, 20260

Logitech local manufacturing in India: The Customer Experience Test

EditorOctober 15, 2026October 15, 2026
by EditorOctober 15, 2026October 15, 20260

Portrait of Many Faces: IIT Madras and Learner Experience

EditorOctober 15, 2026October 15, 2026
by EditorOctober 15, 2026October 15, 20260

Global Skills Mobility: Can GSMAI Build India’s Trusted Talent Ecosystem?

EditorOctober 13, 2026October 13, 2026
by EditorOctober 13, 2026October 13, 20260

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