Author : Editor

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CX BenchmarksNews

Ambient Energy Partners with Google Cloud for Next-Gen Wireless Power Breakthrough

Editor
Ambient Energy AI Partners with Google Cloud to Power Global Wireless Energy Revolution via Apigee APIs Think about your last device upgrade. Chances are, battery...
Events & WebinarNews

KaarTech MENA Summit 2025 Sparks CX-Driven Digital Transformation

Editor
KaarTech MENA Summit 2025: Turning Vision into Value Through CX-Led Transformation Across the Gulf, executives talk endlessly about transformation. But for many, that conversation still...
News

Bank Branch Closures – How 384 UK Branch Closures in 2025 Exposed a Customer Experience Crisis

Editor
When Banks Walk Away: The Customer Experience Crisis Behind 284 UK Bank Branch Closures Picture this: You’re 75 years old, have banked at the same...
News

G-Gaiter: Transforming Rehabilitation with Advanced Robotic Gait Training

Editor
Robotic Rehabilitation Revolution: Kerala Sets National Example with ‘G-Gaiter’ at Noolpuzha FHC In today’s healthcare environment, delivering effective rehabilitation services can present complex challenges—especially in...
News

Genesys and Scaled Cognition Partner to Power Reliable Agentic AI in CX

Editor
Agentic AI Meets Experience Orchestration: Inside the Genesys and Scaled Cognition Partnership That’s Redefining CX Reliability Customer experience leaders have long pursued a delicate balance...
CX TrendsNews

Java Cloud Optimization: How Azul and Cast AI Are Redefining Performance and Cost Efficiency

Editor
Java applications drive much of today’s enterprise business, yet they often come with significant cloud infrastructure challenges. If you’re a CX or EX professional supporting...